Karen Parrish, Vice President IBM Industry Solutions, Public Sector August 2015

1. Karen Parrish, Vice President IBM Industry Solutions, Public Sector August 2015 Smarter Cities: Capitalizing on new insights, creating system-wide efficiencies, collaborating in new ways

2. The world we live in stresses our societal planning and management abilities, our physical infrastructure as well as our health and personal growth. 1 http://www.unwater.org/statistics/statistics-detail/fr/c/211811/ 2 https://www.rita.dot.gov/utc/utc/sites/rita.dot.gov.utc/files/utc_spotlights/pdf/spotlight_0313.pdf 3 http://www.telegraph.co.uk/finance/newsbysector/transport/9734126/Trafiic-congestion-costs-UK-economy-4.3bn-a-year.html 4 http://cedb.asce.org/cgi/WWWdisplay.cgi?295422 5 https://www.dosomething.org/actnow/tipsandtools/11-facts-about-disasters 6 Meeting of the Minds Webinar, From Fragile to Agile: Transforming Economies Through Business Models and Partnerships, Riz Khaliq, August 13, 2014

3. As a result, cities are challengedwith budget pressures, scarce resources — and are competing with each other Citizensdemand: Security Convenience Opportunity Prosperity Leaders deliver: Safety Services Growth Quality of Life Under pressure from: Increased Threats Aging Infrastructure Economic Complexity Constrained Budgets Supported by technology such as: Big Data & Analytics Mobile Cloud Social

4. Smarter Cities compete successfully by cultivating three core attributes that express the personality of the city Charisma Resiliency Vitality Bold leadership in service of a differentiated brand identity to attract and inspire citizens and businesses Reimagined, sustainable infrastructure to better anticipate and respond to resource challenges of all kinds Smarter systems and service delivery to help individuals reach their full economic, social and health potential 4

5. We can help leaders get started in the aspectof the city they choose Planning and Management Lead with vision and deep insight to improve efficiency, collaboration and response for government, public safety and city operations • Infrastructure • Build resilient, sustainable infrastructure to increase efficiency, sustainability and proactively plan for energy, water and transportation People Enable individuals’ health and productivity to deliver better outcomes and reduced costs in social programs, health and education

6. Vibrant cities are realizing their full potential by integrating across functions, capitalizing on new insights, creating system-wide efficiencies and collaboratingin new ways

7. We provide critical technologies that help you:

8. And our Smarter Citiessolution portfolio is expansive Prioritized Industries Public Safety Government Transportation Energy Healthcare Water Solutions Planning and Management Infrastructure People • Intelligent Operations Center • Law enforcement, public safety, intelligence, counter fraud • Emergency management • Building management • Campus management • Transportation management • Water management • Utility network management • Asset management • Social program management • Smarter care • Health management • Educational outcomes Consulting and Services Smarter City Operations Business Partner Solutions

9. Law enforcement customers achieving real results NYPD provides mobile access to more than 120 million criminal complaints, arrests and 911 records Memphis Police Dept reduces crime 19% over four years Use predictive analytics to reduce crime without a proportional increase in staff –while expanding coverage area Relay critical data instantly to officers at the scene; what once took days now takes minutes Miami-Dade Police Dept transforms all aspects of public safety operations by enabling a holistic view of policing and partner agency systems United Kingdom Ministry of Justice analyzes 4 million records from within 140 prisons Share key information on criminals among agency staff to help anticipate future problems and plan intervention programs Provide a preconfigured solution that supports front line, command and investigative staff

10. Smarter Care customers achieving real results A southern European healthcare provider enacts individualized care plans based on assessments for motor and cognitive skills, social and palliative needs OtsukaPharmaceutical implements a system to improve care coordination in the mental health community to reduce hospital readmissions and re-incarcerations Deploy a pilot program to provide a complete view of the patient for care delivery and collaboration across clinicians and social workers Connect providers of mental health services to help improve the quality and efficiency of patient care A US healthcare organization obtains unprecedented visibility into the patient population across eight hospitals and nearly 200 practice sites UNC Healthcare increases Medicare reimbursement rates by 20% and projects savings of USD1.1 million in Medicare and Medicaid fines Implement an advanced care insights program that includes a content management and analytics solution Implement a healthcare provider data warehouse that integrates patient data across a vast network of facilities 10

11. Water management customers achieving real results Rio de Janeiro implements a high-resolution weather and hydrologic modeling system that can predict flood events up to 48 hours in advance Miami-Dade Parks expects to reduce water consumption by 20% and save USD860,000 annually Integrate information and processes from 30 different city agencies Reduce water costs through operational efficiencies and advanced analytics capabilities Bangalore Water Supply and Sewage Board Mitigates water loss due to theft, leakage and malfunctions saving up to 40% of supply Digital Delta helps water authorities prevent disasters and environmental degradation, while reducing the cost of managing water by up to 15% Mitigate flood damage by gathering and analyzing flood information in the Netherlands and applying advanced analytics Provide real-rime feedback on the status of the water supply for water-distribution pattern adjustment 11

12. IBM possesses unmatched expertise and innovation Ranked #1 among smarter city suppliers1 Deep expertise helpingthousands of cities—from small to large—deliver real outcomes More than 100 years’ experience designing and integrating systems that solve business problems 21 consecutive years of U.S. patent leadership One of the world’s most powerful analytics portfolios A range of deployment options, including cloud SaaS, on premises and shared Thousands of talented resourcesincluding business consultants, scientists, mathematicians and developers “The breadth and depth of capability in software and services … along with the ability to analyze and integrate information and provide executive dashboards and citizen interaction is probably unmatched in the market.”2 1 Navigant Research, Navigant Research Leaderboard Report: Smart City Suppliers, Eric Woods and John Gartner, 3Q 2013. 2 Forrester Research, Service Providers Accelerate Smart City Projects, Jennifer Belissent and Frederic Giron, July 30, 2013. 12

13. Thank You!