Hedweld “A Story of Export Growth”
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Hedweld “A Story of Export Growth”. Celebrating. 31. years.

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Celebrating

Hedweld “A Story of Export Growth”

Celebrating

31

years

Combining the critical elements of product design, engineering, fabrication, testing, marketing and customer support to ensure only those products that meet Hedweld Group quality standards reach a growing local and international market.

1980 to 2011


Where the company started

Where the company started


First variable work table 1986

First Variable Work Table - 1986

The first Variable Work Table built in1986 and supplied to RW Miller (now Mt Thorley Warkworth)


First safe away access system 1995

First Safe-Away Access System -1995

The first Safe-Away access System built in 1995 and was supplied to RW Miller (now Mt Thorley Warkworth) for a Komatsu water truck.


Trilift product range

TriLift® Product Range


Safe away product range

Safe-Away® Product Range


Where the company is now

Where the company is now

Mackay Qld

Post Falls Idaho USA

Head Office Mt Thorley NSW


Export why

Export – Why?

  • Company Growth

  • Mitigate the effects of a downturn in the Australian mining industry


How did we start

How Did We Start

Hedweld commenced its export strategy in the early 1990’s with initial visits to mining operations, OEM’s, international mining exhibitions and seminars.

In 1997 Hedweld developed a distribution operation through a US agent and later started Hedweld USA Inc in Post Falls Idaho in combination with a distribution centre in Spokane Washington.

Las Vegas 2008

Canada 2009


Celebrating

CURRENT EXPORT MARKETS FORTrilift®ANDSAFE-AWAY®PRODUCTS

United Kingdom Canada

Chile

China

Colombia

India

Indonesia

New Zealand

Papua New Guinea

Peru

South Africa

USA

Kazakhstan

Kyrgyzstan

Tanzania

Mexico

Vancouver, Canada

Post Falls, Idaho

(Hedweld USA Office)

Toronto, Canada

(China Agent)

United Kingdom

Kazakhstan

Kyrgyzstan

Mexico

China

India

Barranquilla, Colombia

Tanzania

Indonesia

Lima, Peru

Papua New Guinea

Phalaborwa, South Africa

Santiago, Chile

Mackay Qld

Perth WA

Mt Thorley NSW

(Hedweld Head Office)

Mt Thorley NSW

(Safe-Away Office)

HEDWELD AND SAFE-AWAY CUSTOMER SUPPORT AND/OR MANUFACTURING

AGENTS FOR HEDWELD AND SAFE-AWAY PRODUCTS


Agents

Agents

Agents provide Hedweld with a local contact point for customers in the relevant country. This gives Hedweld the ability to offer:

  • local language and customer support

  • understanding of the local business culture

  • local service and customer support

  • Rapid customer response through the local contact

    Agents also offer product training, after sales service and support to customers in their region.


Cost of investment

Cost of Investment

Developing markets and exporting requires considerable resource, both human and financial.

This process is costly as transport of display equipment and staff can be substantial.

The other cost to this that of maintaining and supporting the market.


Financial benefits

Financial Benefits

Financial benefits from exports are a long term commitment and require considerable dedication. Hedweld’s exporting plan has taken many years to implement however it is now beginning to be rewarded financially for the dedication of it’s staff to develop the export market.


Challenges

Challenges

  • Language – the spoken word

  • Documentation – Manuals - Signage

  • Cultural business differences

  • Local regulations/laws

  • Import duties

  • Foreign currency and exchange rates

  • Payment time – up to six months

  • Safety in other countries for staff


Is it worth it

Is It Worth It?


Celebrating

Thank You

Celebrating

31

years

Combining the critical elements of product design, engineering, fabrication, testing, marketing and customer support to ensure only those products that meet Hedweld Group quality standards reach a growing local and international market.

1980 to 2011


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