Cone Health . 8,600 employees Largest private employer in Guilford County 5 hospitals (1,017 beds) 60+ Physician Practices Three Urgent Care Centers. Greetings From Our Chief Nursing Officer.
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“Welcome! I am excited as you embark on your new professional journey. My wish is that you will sincerely enjoy working at Cone Health and will thrive in our practice environment.”
Theresa Brodrick , RN, PhD, CNS, CNA Chief Nursing Officer
Cone Health will be
a national leader in delivering
measurably superior healthcare.
Our MissionWe serve our communities by preventing illness, restoring health and providing comfort, through exceptional people delivering exceptional care.Goal:Be in the top 10% nationally for: Quality Service Cost
To provide the best healthcare possible, we believe that everyone mustbe committed to the Cone Health Values and our New Operating Principles and Practices.
In caring for our patients, each other and our communities:
Our beliefs are the basis for how we deliver care
Our Model of Care outlines how we conceptualize our beliefs
This model is based on theories of caringProfessional Model of Care
Focuses on 3 Key Relationships
“xxx” in front of the patient’s name = Strict Privacy
When someone asks for that person by name, state, ”There is no record of that person being in the facility.”
Report Privacy Violations
• Reports of a privacy violation are entered into the electronic Safety Zone Portal (SZP).
Discuss first with your instructor, charge nurse or Cone Health Privacy Officer
Safety Zone Portal
Gifts from Patients
• • Patients who would like to honor a student should be referred to the Office of Fund Development.
Acknowledge the patient and visitors. Say “hello.”
Introduce yourself and state your business. Why you are there and what you hope to accomplish.
Duration- If there is a delay in treatment tell the pt. how long the wait will be.
ExplanationTell the pt. why you are doing the treatment and/or giving the medication etc.
Thank the pt. for allowing you to care for him/her.
Hourly Rounding with a Purpose
8 Behaviors important to Hourly Rounding with Purpose:
The expectation is that each healthcareworker (including students) will perform proper
hand hygiene with and without wearing gloves
Upon entering and exiting the patient’s room
Cone Health policy
Only use alcohol gel / foam provided by Cone Health, or soap and water.
Faculty should contact the Staff Education
Department in order to schedule training
Nursing students and faculty will be given computer instructions and access codes upon successful completion of the training exercise. .
Do not sharecomputer IDs or passwords.
Do not look atinformation in patient medical records unless you are assigned to the patient. (HIPAA Privacy Laws)
Cone Health Employees must use the computer password assigned as student/faculty for documentation and not their employee password when in the student/faculty role.
Cone Health Red Rule #2
Patients in Cone Health are identification by both:
Medical Record #
The American Nurses Association (ANA) Code of Ethics for Nurses provides guidelines for practice.
Code Gray – Restricted Access
Code Pink – Abduction
When Code Pink is announced, some departments have specific assignments.All other available employeesshould:
Heart Attack Symptoms
How to Recognize
What to Do
Sometimes Heart Attacks only cause Pain in …
Other Signs of a Heart Attack
If a guest or employee has symptoms of a heart attack:- Notify an RN or other healthcare provider- Assist him into a wheelchair- Take him to the Emergency Department- If there is no ED available, call 911 for emergency careIf a patient has symptoms of a heart attack:- Notify the patient’s nurse or medical caregiver immediately
Stroke Signs and Symptoms:
Stroke Signs and Symptoms:
Callif you are not at the hospital!
911What should you do if you think a patient or visitor is having a STROKE?
Get Help Fast!
Cone Health is participating in the statewide program to implement standardized armband colors for improved safety.
BLUE: Blood Bank Bracelet
The blood identification bracelet is now a blue armband. The armband will continue to have a patient identification number.
Patient identification is done by the white arm band.
POLICY: All patient transfer/ lifting will be done safely and appropriately to protect the employee and patient from injury.
All patient lifting, shifting, or transferring will be completed based on assessment, utilizing mechanical lift equipment and/or other approved patient handling aids.
Consult with the Patient’s Primary Care Nurse and your nursing instructor for guidance.Safe Patient Handling
Tubes & slides reduce friction and provide a
safer, more comfortable move for patients
Blue orOrangeTUBE - Lateral transfer - bed to stretcher
MAXI SLIDE – boost patient in bed
Students refer to clinical instructor and patient’s primary nurse for questions/instructionSafe Patient Handling
The list is found in Citrix / Resources / Policies & Procedures / Approved Abbreviations List.
Also ‘Do Not Use’ list can be found on MD Order Sheet.
Cone Health Guidelines
Cone Health Approved Abbreviations
General GuidelinesTeam Communication Tools
SBAR – Effective communication tool. Consistent and organized to promote patient safety
Gather information prior to communication
HAND-OFF / HALL PASS
Carpooling is strongly encouraged on each campus.
Moses Cone Hospital– Students and faculty are required to part in the Wendover and Church Street parking lot.
Wesley Long Hospital– Students must park in the employee parking lot located off N. Elam and Friendly avenues. *May have temporary modifications; confirm with Instructor*
Women’s Hospital– Students may park in the Women’s Education Center parking lot. Turn onto Lendew Avenue from Green Valley Road. Park in the lower area of the parking lot.
Annie Penn Hospital –Students may park in the employee parking lot located adjacent to the South Main Street exit of the hospital lot.
Behavioral Health Hospital – Students must park in the upper middle lot and to the left of the building.
The Moses H. Cone Memorial Hospital • Wesley Long Hospital
Women’s Hospital • Annie Penn Hospital
Moses Cone Behavioral Health Hospital
Moses Cone Hospital • Wesley Long Hospital
Women’s Hospital • Behavioral Health Hospital
• Personal phone calls should be limited to emergencies.
• Personal cellular phones are to be turned off and not used in clinical settings.
• Storage is limited for personal belongings.
• Valuables cannot be secured.
THANK YOUWe wish you the best at Cone Health. Please sign the Orientation Acknowledgement Form and give it to your Instructor for safe keeping.