Listening Notes. Difference between hearing & listening. Hearing - automatic reaction of the senses and nervous system. Listening - Understanding what was said; takes effort. Americans are poor listeners. Studies show that, on average, we only remember ____ % of what we hear. 25.
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4 ways to listen….
7 Roadblocks to Effective Listening
Filters that Distort
Listening in the Workplace
meet my professor, Mr. Johnson.”
EX. “A pleasure to meet you, Mr. Smith.”
rather than any feelings.