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Recognition and Rewards

Recognition and Rewards. R4 Conference Sherene McHenry, Ph.D., LPC McHenry International (866) 644-5740 sherene@mchenryinternational.com. A core human need is to feel valued and appreciated Relationships deteriorate when people undervalued and unappreciated

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Recognition and Rewards

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  1. Recognition and Rewards R4 Conference Sherene McHenry, Ph.D., LPC McHenry International (866) 644-5740 sherene@mchenryinternational.com

  2. A core human need is to feel valued and appreciated • Relationships deteriorate when people undervalued and unappreciated • When people feel unappreciated, negative behaviors ensue • People feel valued and appreciated when they receive feedback in a language they understand and value

  3. Five Key Languages: Affirmation Quality Time Gifts Service Touch Miscommunication occurs when: Individuals communicate valuing and appreciation in a language other than the receivers

  4. Words of Affirmation: • Feel valued when they receive private and public recognition, statements of appreciation and encouragement. • Public recognition of contributions written or spoken • “Great job!” • “Thanks for getting this done so quickly” • “I appreciate all the work you do” • “I know this is a tough assignment, but you’re up to it!”

  5. Quality Time: • Feel most valued when receiving undivided, focused attention, quality conversation and shared activities • Eye contact • Doing a project together • Going to lunch • More than hello and get this done • Talking about things that are important • Company/department events

  6. Gifts: • Feel most valued when they receive tokens of appreciation • Card/gift on their birthday or special days • Plaques • Certificates of appreciation • Awards for years of service • Anything with the company logo • Candy jars

  7. Service: • Feel most appreciated when they receive services that support various needs • Helping with projects and technical needs • Proofing a document • Recognizing something needs done and doing it without being asked • Being cheerful and doing a good job when providing assistance

  8. Physical Touch: • Feel most valued when they receive physical contact • Pats on the back • Handshake • High five • Light touch on shoulder or forearm • Appropriate hugs • Gentle elbow jabs…

  9. Identify Valuing Languages • Can have multiple languages • People tend to express value and appreciation in their primary language • People tend to feel most valued and appreciated when communicated with in their primary language

  10. Key Questions: • When was the last time you knew your employer (spouse, child, friends…) appreciated you? • How do you let others (boss, spouse, children, friends…) know you appreciate and value them? • What “hurts” do you carry with you? • What do you withdraw when you are hurt, angry or feeling unappreciated? • How does your company currently give recognition and rewards?

  11. Bottom Line: • Every individual, be it at home or work, longs to be valued and appreciated. • The happiest, most loyal employees (spouses, children, family members...) are those that receive appreciation in their primary language and recognize the languages of those around them. • It is a choice to give appreciation in a language the receiver understands. • Smart companies regularly speak all five languages

  12. Reference: The Five Love Languages, Dr. Gary Chapman. Recommended Reading: Building a High Morale Workplace, Ann Bruce. Motivating Employees, Ann Bruce and James Pepticone.

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