The “New” Parking EcoSystem

1. The “New” Parking EcoSystem Carmen Sevrens Nathan Donnell Shi Brooks McGowan Michael Dixon

2. The NEW Parking Ecosystem: parking technology and the central database functioning as one unit to streamline the parking process Central Database

3. What Changed the Ecosystem? We found a common identifier The License Plate

4. Open Architecture • Combine parking data from all LEP components • Consolidate all data into a common database • Provide enforcement officers with real-time data to perform their duties • Exchange data seamlessly in the cloud

5. The Paystation: Pay by License Plate (PbLP) Parking PBL Pay Stations Central Database

6. Pay-by-License Plate • Pay-by-License Plate (PbLP) is the pay station component of license plate enabled parking • Consumers enter their license plate number instead of a space number • Proven operating model that has been used for many years

7. PBL Parking Workflow • Park vehicle • Enter plate number • Purchase time • Collect receipt and head to destination

8. Advantages Of PbLP Operations

9. Value Added Services With PbLP With a license plate identifier, we can • Allow Extend by Phone (EbP) • Issue COUPONS specific to a customer • Allow grace periods

10. Pay by Cell: Mobile Phone Payment for Parking Central Database Pay-by-Phone Services

11. Pay by Cell (PbC) • Mobile payment technology provides a means to initiate parking with a mobile device. • An account-based membership program, offering universal access to a mobile payment platform with a single enrollment. • Worked traditionally for non-gated environments: curbside/on-street spaces, surface lots and open garages. Now with overlay solutions & PARCS integrations moving to the gated parking footprint. • Payments separated by merchant/location and available per transaction or via the “virtual mobile wallet” payment instrument. • System Accessibility Examples: • Native mobile applications (iPhone, Android, BlackBerry, Windows Mobile 7) • Quick Response (QR) Code • Near Field Communication (NFC) • Interactive Voice Response (IVR), Dual Tone Multi Frequency (DTMF) • SMS/TXT message • In-Vehicle GPS Coordinates/Positioning • Landline • Helpdesk

12. Solution Appeals to All Constituents PARKING PROVIDERS END CONSUMER • Generates ~20% more revenue than metered • Reduce operating and capital costs • Reduce traffic and fuel emissions • Streamline parking management and improve resource management • No “feeding the meter” • 15 minute text reminders; no need to predict length of stay • Free mobile app • Opt-in local information, consumers can find businesses in proximity to their parking space • Real-time payment: pay only for the time actually parked

13. Mobile Payments for Non-Gated Parking Pay from your car using an app or by making a call • About Mobile Payments • One-time free registration • Easy-to-use apps • IVR & Text options Customer service • Push, text, & email reminders or notifications • Integration with 3rd-party vendors $$ Any 3rd-Party System or Device (Bike Share, EV Charger, Vending Machine) Purchases conveyed real time to enforcement handhelds, pay machines, and phone apps Pay from tablet Potential for LPR enforcement

14. Expanding the Mobile Platform Mobile wallet Transit payment EV Charging payment Permits & Event Permits Gated Pay-by-phone parking

15. Parking Management System Central Database Parking Mgt System

16. Advantages: Purchasing Inventory Distribution Data Entry Quicker Enforcement Any credential signals permissions Virtual permits

17. Virtual Permits: LEP • Registered license plate represents the permit • Parking organization saves on purchasing and distributing permits • Patrons have the permit in their possession and can start to use it immediately • Must have an efficient way to identify plate in the field.- ieLPR

19. Enforcing virtual permits with Autovu Scofflaw ‘bad’ Permits ‘good’ Real-Time

20. eTicketBook • eTicketBook issues citations • Sits on AutoVu vehicle laptop with cabled printer • Integrated to AutoVu – received plate and several image files • Replaces ticketwriter • Reduces issuance time • Sends citations to T2 Flex in real-time

21. AutoVu eTicketBook Integration • Officer operates AutoVu equipped vehicle • “Hit” is recorded • Officer Chooses to “Enforce” • Plate information sent to eTicketBook • Flex system/Enforcement officer fills in other details • Officer prints citation on USB connected printer

22. The BIG Picture Virtual Permits Pay by Phone Multi-Space Meters Pay by Plate

23. License Plate Recognition (LPR) Central Database LPR System

25. LPR SYSTEM - Enforcement

26. “Permit” Sources

27. How LPR enforcement works • Reads • Infractions • GPS Position • Data sent live ! X X SCOFFLAW ! =

28. LPR: In Vehicle Application • Virtual Permit enforcement • Residential Parking Permits (RPP’s) • Seasonal or Semester permits (Including Shared permits) • Pay-by-plate (Dynamic wireless updates) • Time limit enforcement with GPS and/or wheel imaging • Scofflaw First Chalk t1 Second Chalk t2

31. Realistic Expectations Increase coverage Increase citations issued Increased overall satisfaction (Citizens and staff) Realistic Expectations – True Force Multiplier

32. Advantages Of The New Ecosystem • Increased Revenue • No piggybacking on parking • More payment options – cellphone, paystations • Improved Customer Service • More payment options – cellphone, paystations • No need to go back to the vehicle • Value added services – coupons, validations • Reduced Expenses • Less enforcement personnel • ePermits • Optional tickets for paystations • Improved Productivity • No visual enforcement • No multiple devices • Scofflaws, Amber Alerts, stolen cars

34. Thank-You