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Opportunities for Community Transport in the NHS

Opportunities for Community Transport in the NHS. Niall Mc Grogan Head of Community Engagement and Transport NHS Greater Glasgow and Clyde. What is the NHS? What do we do?. Treat sickness, prevent illness, promote good health and well being. Run hospitals and health centres

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Opportunities for Community Transport in the NHS

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  1. Opportunities for Community Transport in the NHS Niall Mc Grogan Head of Community Engagement and Transport NHS Greater Glasgow and Clyde

  2. What is the NHS?What do we do? • Treat sickness, prevent illness, promote good health and well being. • Run hospitals and health centres • Employ lots of people • Work in partnership. • Generate Traffic

  3. Some patients Some visitors Some staff Some samples Some information Some goods What do we transport?

  4. Some staff • Car parking constraints • New Hospitals – section 75 • Shuttle services

  5. Some patients • Mostly Scottish Ambulance Service • Some contracts • Renal patients • Cancer patients • Out of area transport • Community based initiatives

  6. Some Visitors • Evening Visitor Scheme • Royal Alexandra Hospital – WRVS

  7. Evening Visitor Scheme • Fear of centralised services felt by carers more than patients • A small number of people having big difficulties • 5 vehicles every night – Community Transport Glasgow • Phoneline everyday – SPT • Marketing - NHSGGC

  8. Evening Visitor Scheme • 7,927 passengers/15,854 journeys • £90,000 • Funded by Community Planning, SPT and NHSGGC • Extremely high satisfaction rates • Rolled out to other areas

  9. RSVP – Retired and Senior Volunteers in East Renfrewshire • 34 Volunteers – 40 p a mile • 3000 patients a year/6000 journeys • Volunteer co-ordinator • Total costs c £24,000 • Funded by Community Health Partnership, Community Planning Partnership and SPT • Scheme is high quality and valued - escorted

  10. Vitality Exercise Classes • For older patients – recovering: • From heart disease • From fractures • Exercise, physio and confidence • 12 weeks transport to community classes • Door – door, friendly, confidence building • Glasgow, East Dun, Inverclyde and Paisley

  11. Opportunities • Flexibility to meet need • Costs – CT should either be cheaper or added value • Added value can be: door to door, friendliness, reliability, escorting

  12. Who to know? • Each Board has transport lead • Each RTP has NHS member • Each area has Scottish Ambulance Manager • Each NHS Board has a Community Health Partnership • Each NHS Board is a partner in community planning

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