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Employees Set Up or Change Forgot Your Password Help And Work Email Address VIA My System Profile In EmpowHR - PowerPoint PPT Presentation


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Employees Set Up or Change “Forgot Your Password Help” And Work Email Address VIA “My System Profile” In EmpowHR. Employees MUST set up their security question/answer in EmpowHR for the “Forgot Your Password Help” Function to work. Select “Internet Explorer”.

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Presentation Transcript
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Employees Set Up or Change

“Forgot Your Password Help”

And Work Email Address VIA

“My System Profile” In EmpowHR

Employees MUST set up their security question/answer in EmpowHR for the “Forgot Your Password Help”

Function to work.




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Read the warning and click on

“I agree to the above”.


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Enter your EmpowHR “User ID” and “Password” and

Then click on the “EmpowHR Sign In” button



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Click on “Edit Email Addresses”

Make sure “Email User is enabled.


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  • Ensure a check mark is entered in the box for

  • “Primary Email Account”

  • Email Type must be “Business”

  • Verify the accuracy of the email address. If

  • it is incorrect, you can change it by typing

  • in the “email address” box.


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After verifying all the information for your email

Address is correct, click the “OK” button.


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If you changed any of the information using

“edit email addresses”, you will receive a

Confirmation that the change has been

Saved successfully. Click “OK”.



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Using the drop down menu, select a

question that you will remember the

answer to if you should ever need to

use the “forgot your password”

option.


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Enter your answer to the question and click the

“OK” button. NOTE: You will need to remember

the answer to the question in order to use the

“forgot your password” function in EmpowHR.


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You should receive a message that the

change has been saved successfully when

You click on “OK” after setting up your

forgotten password help.


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If you should forget your password, click on

“Did you forget your password”

NOTE: In order for the “forgot your password help” to work

You must have previously set up “forgot your password

help” and entered your FSA email address as the primary email address

under “MY System Profile”.



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What is your favorite NFL team? and click on “continue”

Enter the answer to the question that you set up in the “forgot your

Password help question” under “My System Profile” and click on the

“email new password” button.



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