How do we continue to transform services, and improve information sharing?

1. How do we continue to transform services, and improve information sharing? @IISaMinfo / #IISaMMids

2. Welcome John L Curtis Project Manager

3. Please note:- • No fire alarms. Emergency exists are signposted. Please report to *** • Toilets are on *** • Mobile phones etc silent please.

4. Welcome John L Curtis Project Manager

5. Mark Fisher Universal Credit & Social Justice Director Department for Work & Pensions

6. The ongoing importance of information sharing to the delivery of public services Mark Fisher Universal Credit and Social Justice Director, Department for Work and Pensions

8. Efficiencies… …not just about the money

9. Central government  Local government Other agencies

11. Social Justice and Data Sharing • The Government’s work on data sharing will help build a clearer picture of people experiencing multiple disadvantages. • We are working to identify barriers to data sharing across government. • We are looking at the range of options to make the best use of data held by different parts of local and national agencies, including reviewing current legislation. • Departments are working more closely and with Local Authorities to explore the scope for greater data sharing in certain areas, e.g. to support troubled families and tackle gang-related violence.

12. DWP & MoJ Data Sharing • We have linked data on the sentencing and offence records of offenders, held my the Ministry of Justice with benefit, employment programme and employment data held by the DWP and HMRC. • This provides a much clearer picture of the links between offending, employment and benefits. • Policy has already been amended, e.g. building the case for bringing forward Work Programme for offenders leaving prison to the first day of their JSA claim.

13. Troubled Families • The Troubled Family Programme is a cross government initiative, with several Departments contributing data to Local Authorities to help them identify and work with these families. • Challenges included: • Ensuring the data shares were proportionate and legal (amendments to regulations were required). • Ensure the secure sharing of data. • Overcome DWP’s risk averse culture to data sharing. • Issuing of guidance and templates to all Local Authorities. • Over 400,000 lines of data were shared in the first year. • Challenges ahead: • Improve speed of sharing. • Ensure data can be transferred from Local Authorities to DWP. • Better respond to Local Authority requests.

14. The Future • We want to engage delivery organisation, commissioners, local government, business leaders, service users and others in moving our vision of Social Justice forward. • This will help us to: • better identify where things are already working, where there are gaps and how we can better co-ordinate delivery on the ground; • agree clear parameters for success; • better enable the sharing of best practice between areas; • identify and champion local leaders with the capacity to make a real difference in their area; and • open up greater opportunities for social ventures and social investors to get involved in turning around the lives of those most disadvantaged. • We are exploring data shares with other government departments to support policy development and evaluations.

15. What next?

16. Stephen Curtis Strategy & Policy Manager Leicestershire County Council IISaM Working Group member

17. Why does multi agency working matter?

19. A coherent picture of the whole family Image: Sharon Pruitt, Creative Commons

20. So, what’s the issue?

22. GUIDANCE Image: Dave Wilson Cumbria, Creative Commons

23. Image: procsilas, Creative Commons the ad hoc social network

24. What’s the solution?

25. Image: tallkev, Creative Commons Systematic response

26. It’s all about the people Image: Vinoth Chandar, Creative Commons

29. Liz Clark Assistant Director, Strategic Information & Technology Leicestershire County Council

46. Practitioners report that they get the information that they need about a family, in a timely manner “The genogram is really useful because it gives you the make up of the whole family” Sure Start practitioner “All the information has been relevant” SLF practitioner “More comprehensive, more rounded information earlier in the process of… working with a family” Locality Manager, Sure Start “Easy to read… provides information at a glance” Sure Start practitioner “About 40% of reports provide information which we did not already have” Sure Start practitioner “Reinforces and validates decisions” Locality Manager, Sure Start “Me and the family went through [the report] and were able to agree what actions we both wanted to address” SLF practitioner “[Using previous processes] we wouldn’t get half this stuff until six months down the line” SLF practitioner

47. Workshop 1 Examining the issues in multi agency working Information sharing is a facilitator of cross agency collaboration. What role does your organisation play?

48. David Evans Senior Policy Officer Information Commissioner’s Office

49. Working in conjunction with the legislative and regulatory framework David Evans, Senior Policy Officer