Richard Rodriguez, Investigator-in-Charge

1. Richard Rodriguez, Investigator-in-Charge Alaska Airlines Maintenance Program and FAA Oversight

2. Alaska Airlines Maintenance Program:Deficiencies • Improper procedures to change grease • Use of non-conforming restraining fixture for jackscrew inspections • Inadequate lubrication of jackscrew assemblies • Continued errors in performing end play checks • Recent findings of inadequate lubrication of rudder trim tab hinge bearings

3. Alaska Airlines Maintenance Program:FAA Inspection Findings (June 2000) • Inadequate staffing, training & support during implementation of ATOS (1998) • PMI too busy with admin for surveillance • Chief of Seattle FAA Office: “…risk of incidents and accidents at Alaska Airlines is heightened.” (Memo dated Nov. 12, 1999)

4. Alaska Airlines Maintenance Program:FAA Inspection Findings • Lack of management personnel • Inadequate training program • Maint. manual procedures not followed • Incomplete or deleted work cards • Absence of a functioning Continuing Analysis and Surveillance (CASS) Program

5. Alaska Airlines Maintenance Program:FAA Actions • June 2000: FAA proposed suspension of Heavy Maintenance at Alaska Airlines • FAA then accepted Alaska Airlines “Action Plan” to correct problems • July 2001: FAA consensus that Alaska Airlines met Action Plan commitments • Spring 2002: More airline lube & end play errors • Recommendation for FAA HQ Inspection