1890

1. 1890 Traditional View Point 2000 Focus L F Great Deprecation WW II D.MBased on Plan Do Father of quality movement D P Act Check A C 1886 Bureaucratic Mgt Scientific Mgt (1900) Administrative Mgt • Max Weber • 7 Characteristics • (Org) • Tayler • Time Motion • Functional Foremanship • Individual Incentives • Gantt • Chart • Time • (Employee) • Gilberth • Standard days • Schedule Brakes • Lunch Periods • A. Motion Picture Heary Fayol 14 Mgt Principle (Mgrs) 1930 Behavioral View Marry & Parker Follets Chester Bernard Hawthorn Lights intercity has no effects on productivity 4 Principles of Coordination BalanceExternal vs. Internal 1940 System View (qun) Quantitative Tech Sys I P O • Closed • Open • Sub Sys Math Model Economics Computer Application Set theory F What sys theory Beh 1960 Contingency View Sys Trad First Part How Situational Technology + People + External Variables When Contingency 1970 Quality View (qual) E. Deming • Customer Satisfaction • Re-Engineering • Learning Organization 4.Total Quality-Principles-Practices-Techniques 1951Deming Prize Established in Japan