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Welcome to Fort Sanders Regional Medical Center\'s Clinical Orientation. Our Purpose. Our Vision. Our Values. We serve the community by improving the quality of life through better health. Through its people Covenant Health will be recognized
Fort Sanders Regional
We serve the community by improving
the quality of life through better health.
Through its people
Covenant Health will be recognized
as the premier health services system in Tennessee.
Main Number (865) 541-1247
Coordinator Missy McCarter 541-1888
Coordinator Tonya McDonald 541-2572
Generalist Jason Shubert 541-1947
Senior Generalist Susan Thompson 541-1891
Director Gina Kinkaid 541-2817
We want your employment and/or clinical rotation here to be satisfactory for both you and your manager. We are here to help you with any concerns or problems.
The Human Resources department is located in Laurel Plaza,
1901 Laurel Avenue, Suite 106, Knoxville, TN 37916.
Medical equipment is one of the most important resources we use in treating patients. It is vital that you be alert to any malfunction or disrepair of any equipment and that you report it to your Supervisor or Manager immediately.
Do not attempt to use any equipment for which you have not been properly trained. Always ask for assistance with unfamiliar equipment.
Supplies are expensive, and you should try to prevent waste and spoilage. If you should find that you could not satisfactorily complete your duties because of inadequate supplies, you should report the shortage immediately to your Supervisor or Manager.
As part of the organization’s involvement in and commitment to the national cost containment program, we ask your help in treating all equipment and supplies with extreme care. Losses in these areas mean increased costs for the organization, which result in increased costs for our patients.
Ask your supervisor, manager, Privacy Officer or
Comment boxes are located near each of our green elevators for all employees, visitors or patients to provide feedback on our organization and the services we provide. The comment boxes may also be used to submit “Star of the Month” cards to recognize staff members, volunteers and physicians who have gone above and beyond to serve our patients. Cards area available at the comment boxes or online at
Lost and Found
All property found in the hospital including, but not limited to, personal articles, property or other valuables that are found on the premises must be turned over to the Security Department. You can contact the department by dialing ext. 11309.
HAND HYGIENE, WITH SOAP AND WATER OR ALCOHOL HAND SANITIZER, IS THE SINGLE MOST EFFECTIVE WAY TO PREVENT THE SPREAD OF INFECTION.
IT IS OUR DUTY TO PROTECT OUR PATIENTS!!!
FSRMC has Infection Control policies and an Exposure Control Plan to prevent the transmission of bloodborne pathogens such as HIV, HBV, HCV, and other potentially infectious agents to its staff by:
WHAT SHOULD YOU KNOW ABOUT METHICILLIN-RESISTANT STAPHYLOCOCCUS AUREAU (MRSA)
WHAT IS IT?
An infection that occurs mostly in the lungs, although other body sites (such as the larynx and bones) can also be infected.
HOW IS IT SPREAD?
The germs are spread in the air when an infected person coughs or sneezes.
WHAT ARE THE RISK FACTORS FOR TB?
WHAT ARE THE SIGNS/SYMPTOMS? (May vary from person to person)
HOW DO WE TEST FOR TB?
HOW DO WE TREAT TB?
All work-related percutaneous (needlestick, laceration, bite) or permucosal (ocular, mucous membrane) exposure to blood or body fluids must be reported to Employee Health. CDC guidelines will be followed for assessment and treatment.
To prevent transmission of hepatitis B (HBV), hepatitis C (HCV), and HIV to health care workers.
Infection Control Safety Measures:
(see EOHS, Blood/Body Fluid Exposures Policy and FSRMC Exposure Control Plan – Policy # EC.SF.006)
When caring for patients it is important to take into consideration their age and developmental stage. There are 5 stages of life:
#1 Infancy (newborn to 1 year)
During this stage, patient safety is important. Make sure side rails are up on cribs, small objects cannot be swallowed, limit visitors and increase security. Approach infants in a calm, caring manner.
#2 Pediatrics (1 year to 12 years of age)
For patients during this developmental stage, provide a safe environment and use age appropriate equipment such as potty chairs. Involve the child in their care and allow them to make choices when appropriate. Use praise, reward and positive attitude.
#3 Adolescence (12years to 18 years of age)
It is important to involve patients of this age in their care, speak directly to them, and allow time for questions. Allow for their privacy during personal hygiene and give them choices to ensure self confidence. Also, it is important to provide the patient and parents with information regarding health care issues related to their age (sex, contraception, substance abuse, nutrition, etc.)
#4 Adulthood (19 years to 64 years of age)
It is important to involve these patients in their care, treatment, diagnosis, and procedures. Family support and visitors are necessary to their improvement. Allow them to verbalize fears, anxiety, and concerns related to their care.
#5 Geriatrics (65 years and older)
It is crucial to maintain a safe environment for these patients (side rails up, fall prevention, mobility needs, and communication.) Prior to performing any treatments of procedures, explain fully to the patient and allow time for questions. Provide for sensory losses such as visual impairment and hearing loss. Involve family in patients care and decision making.
R - Rescue
A - Activate
C - Contain
E - Extinguish
P – Pull the Pin
A – Aim at the base of the fire
S – Squeeze handle
S – Sweep from side to side
Hospitals and clinics are designated under TN state Law as a location where a new mom, desperate to hide an unwanted baby, can bring her newborn instead of abandoning the infant in an unsafe place where it may die.
As a Safe Haven, all employees are required to perform any act necessary to protect the physical health and/or safety of the child.
If a baby is surrendered anywhere on the hospital property, ANY hospital employee will accept the newborn infant presented to them assuring the mother that this is a Safe Haven.
Students and Instructors: Promptly contact the unit manager or shift leader for assistance.
Identify those at “high risk” for falls using the Heinrich II assessment tool.
Utilize the Falls Safety Bundle including: