Common traits of successful agents Attitude/desire for growth Willingness to invest in the agency (resources/facilities)

2. What Sets Successful Agents Apart • Common traits of successful agents • Attitude/desire for growth • Willingness to invest in the agency (resources/facilities) • Commitment to quality at all levels of the agency • A relentless focus on sales • Ability to communicate needs and properly utilize all available extended resources • Focus on servicing direct customers • Ability to broker freight • Willingness to learn multiple modes of transportation and service all customer freight needs • Willingness to learn from other agents

3. How to Grow • Planned Approach to Growing Your Agency – Understanding current state • Understand your current agency • What customers do I service today? (ARA report) • What services am I providing my customers? • Why is the customer choosing me vs. the competition? • Understand your customers • What is the role of my current contact as it relates to the entire supply chain? • Is there more business to be had under his direct control over? • Is there more business outside of his control?

4. How to Grow • Planned Approach to Growing Your Agency – Understanding current state • Understand the industries you service • What industries am I servicing ? • What other customers can I target in these industries? • Understand the current services you provide as it relates to the customers and industries that you currently service • Am I providing transactional services or solutions to my customers? • Have I been providing all modes of transportation to my clients? • What services or modes am I not comfortable with providing my clients today?

5. How to Grow • Planned Approach to Growing Your Agency – Develop A Plan for Growth • Agency Plan • Determine if resources are properly aligned to support growth • Understand your current capacity for growth • Identify additional resources needed to support growth • Have roles and responsibilities clearly defined for employees • Have plan to support sales, operations, and the back office for continuous growth • Sales Plan • Identify a lead sales person for the office • Set a 30-60-90 day sales plan • Prioritize accounts to call on based on immediate opportunities with existing accounts • Focus on new accounts from target market segments that best fit

6. How to Grow • Planned Approach to Growing Your Agency – Executing the plan • Engage the right resources • Share plan with Landstar to ensure corporate and field resources are fully engaged in your success • Network with other agents to learn best practices • Team up with other agents for services you do not want to provide • Follow-up and showcase your successes • Take the lead in driving your plan • Ensure resources are fully engaged and remain focused • Get people excited about your success • Communicate , communicate, communicate…..

7. How to Sell • Solution sales approach vs. transactional • Ask questions! Try not to “sell” until you know the customer needs • An introduction to Landstar is often enough get your foot in the door and open up opportunities for discussions around customer needs. • Understanding the big picture will ultimately lead to more opportunity • We are here to help – As you understand more about the needs of your customer engage the right resources to help develop the right solution.

8. Landstar System, Inc. Corporate Headquarters Jacksonville, Florida Publically Traded as LSTR on NASDAQ 1,300 Employees (Jacksonville, Rockford and Southfield) Over 1,300 Agent Locations 8,500+ Exclusive Business Capacity Owners 30,000+ Contracted Capacity Providers Warehouse Facilities

9. Business Model • Landstar is a worldwide, non-asset based provider of integrated supply chain solutions delivering safe, specialized transportation and logistics services to a broad range of customers utilizing a network of agents, third party capacity owners and employees. • 8,000 BCOs • 31,500 Approved Carriers • All Major U.S. Rail Lines • Ocean Cargo Carriers • Air Cargo Carriers • WCO Network • Foreign Correspondent Networks • Independent Business Owners • Customer Service • Sourcing Capacity • Tracking & Tracing • Customer Reports • Dispatching • Insurance • Finance • Operating Authority • Technology • Safety • Procurement • Sales Support

10. Financial ResultsFull Year (In Thousands) 16.0% 16.3% 16.4% 46.2% 42.4% 35.5% • Gross margin equals gross profit divided by revenue • Operating margin equals operating income divided by gross profit

11. Awards Top Ten 3PL Excellence Award 2002 - 2012 • Quest for Quality Awards • 2002 - 2012 InformationWeek 500 Award WinnerInnovation in Technology 14 consecutive years #1 - 2012 ACT Transport 50 #2 – 2012 Transport 50 2012 Top 100 For-Hire Carriers, Top 50 Logistics Companies,Top 50 Freight Transportation Firms , Top 25 Freight Brokerage Firms

12. Certifications ISO 9001:2008 Registered 9001:2008

13. Business ModelIndustries ServedAs a Percentage of Revenue Fiscal Year 2012

14. Transportation & Logistics Solutions • North America OTR • Platform • Van/LTL • Bulk • Tanker • Expedited • Heavy Haul • Warehouse • • Flexible & Scalable • Established Network of Providers • All Major Markets With Landstar, We can Move It & Manage It. • Intermodal • Reliable/Efficient Transportation • Substituted Services • Full Coverage • Supply Chain Solutions • • Freight Management Services • • Freight Optimization • Event Management • Leading Technology • International • • NVOCC/OTI • IATA/IAC (Domestic and Intl) • Break Bulk/OOG • Projects

15. Transportation & Logistics Solutions

16. Supply Chain Landstar Supply Chain Solutions Corporate Headquarters Jacksonville, Florida • Traditional non-asset based 3rd Party Logistics • Over 20 years experience in transportation management • Proprietary technology and Oracle™ (OTM) • Safety First Culture • 24 x 7 x 365 coverage • 2012 statistics • 354,891 shipments managed • $387M transportation spend managed • 1877 primary carriers used

17. Landstar Solution Methodology Understand Vision Implement Vision Current State Project Plan Data Analysis Develop Future State Identify Opportunities Gap Analysis

18. Supply Chain Solutions Outsourced Logistics Management Services Complete Management of Information & Physical Flow of Goods • Proactively manage daily transportation requirements • Optimize Cost by Mode (LTL, TL, Intermodal) • Event Management & Shipment Visibility • Experienced logistics professionals • Industry-leading technology

19. Supply Chain Solutions Improve Your Supply Chain Performance • Reduced transportation costs • Guaranteed capacity • Safe, reliable capacity • Real time in-transit visibility • Low cost of implementation • Ease of implementation • Single point of contact • Freight settlement • Business intelligence reporting capabilities

20. What Sets Landstar Apart • Agent Driven Project Manager with Expertise & Assistance of Landstar • Landstar sets shippers on the road to success through an extensive network of independent agents, business capacity owners and third-party capacity providers.  Landstar responds to the needs of customers by utilizing innovative technology and expansive capacity to provide the customer with superior, comprehensive service, while offering efficient, cost-effective global and domestic supply chain solutions. • Most importantly, every agent owns his or her business, which means they have the insight and perspective to manage the customers logistics needs.  The agent becomes the customers project manager.  They become and remain committed to your business and are driven to the success of the program.  Landstar will surround the agent with the appropriate expertise to be certain that the customers expectations are not only met but succeeded.