Expanding help line services
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Call to Change C2C PowerPoint PPT Presentation


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Expanding Help Line Services. Call to Change C2C. Marie Apke & Matt McCreary Bensinger, DuPont & Associates (BDA) Problem Gambling Help Line Provider for 12 States 24/7 Masters Level Certified Gambling Counselors Over 150,000 help line calls since 1996 Problem Gambling Training & Research.

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Call to Change C2C

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Expanding help line services

Expanding Help Line Services

Call to ChangeC2C


Introduction

  • Marie Apke & Matt McCreary

  • Bensinger, DuPont & Associates (BDA)

  • Problem Gambling Help Line Provider for 12 States

  • 24/7 Masters Level Certified Gambling Counselors

  • Over 150,000 help line calls since 1996

  • Problem Gambling Training & Research

Introduction


Call to change c2c foundation

CAll To Change (c2C) Foundation


Expanded help line services

Expanded Help Line Services


Purpose

Purpose


Initiation of c2c in california

  • UCLA funded pilot research program in 2006

  • Results of research indicated:

    • As effective as face to face in retention

  • OPG Funded C2C in 2010

    • Scarce resources

    • Now expanded resources

Initiation of C2C in California


Entry into c2c

Entry into C2c


Inclusion criteria

INCLUSION CRITERIA


C2c exclusion criteria

C2C Exclusion Criteria


Change goal options

Change goal options


Initial assessment

Initial Assessment


Clinical methodology

Clinical Methodology


California c2c data 7 2010 to 2 2012

California C2c Data – 7/2010 to 2/2012


Family c2c

  • Designed for 2 types of clients

    • Co-Gamblers

      • Primary person impacted by gambler’s behavior

    • Concerned Others

      • Secondary impact

    • 52 Sessions- 15 Clients

Family C2C


Questions

Continue to monitor goal of connecting Contemplation clients into face to face counseling

Feedback from therapists working with former C2C clients

Questions???


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