Expanding help line services
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Call to Change C2C PowerPoint PPT Presentation


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Expanding Help Line Services. Call to Change C2C. Marie Apke & Matt McCreary Bensinger, DuPont & Associates (BDA) Problem Gambling Help Line Provider for 12 States 24/7 Masters Level Certified Gambling Counselors Over 150,000 help line calls since 1996 Problem Gambling Training & Research.

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Call to Change C2C

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Expanding Help Line Services

Call to ChangeC2C


  • Marie Apke & Matt McCreary

  • Bensinger, DuPont & Associates (BDA)

  • Problem Gambling Help Line Provider for 12 States

  • 24/7 Masters Level Certified Gambling Counselors

  • Over 150,000 help line calls since 1996

  • Problem Gambling Training & Research

Introduction


CAll To Change (c2C) Foundation


Expanded Help Line Services


Purpose


  • UCLA funded pilot research program in 2006

  • Results of research indicated:

    • As effective as face to face in retention

  • OPG Funded C2C in 2010

    • Scarce resources

    • Now expanded resources

Initiation of C2C in California


Entry into C2c


INCLUSION CRITERIA


C2C Exclusion Criteria


Change goal options


Initial Assessment


Clinical Methodology


California C2c Data – 7/2010 to 2/2012


  • Designed for 2 types of clients

    • Co-Gamblers

      • Primary person impacted by gambler’s behavior

    • Concerned Others

      • Secondary impact

    • 52 Sessions- 15 Clients

Family C2C


Continue to monitor goal of connecting Contemplation clients into face to face counseling

Feedback from therapists working with former C2C clients

Questions???


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