Public Administration Development in Russia: Major Results and Perspectives

1. Public Administration Development in Russia: Major Results and Perspectives • Composition of Institutional reforms in Public Administration, major Results and Threats • Major components of reform activity: • From better to smart regulation • Improvement of Public Services and e-Government • Information availability and Participation • Improving the Quality of Bureaucracy APPAM, Improving the Effectiveness of Public Services, Moscow

2. Composition of institutional reforms in Public Administration Public service reform (1) X Public service reform (2) Administrative reform (1) X Administrative reform (2) Performance Management and Budgeting Better regulation E-Russia X Information Society Program 2002 2004 2006 2008 2010 2012 2020 National anticorruption strategy Division of responsibilities between federal, regional and local levels of government

3. Comparative institutional advantages – former USSR republics 3

4. Key performance indicators of Administrative reform (2005 - 2010)

5. Growth of Bureaucracy in the RF Number of executive bodies in Russian Empire, USSR and RF 2010 - 6876 functions 2004 - 5634 functions About 20%of the powers of the authorities have full-fledged regulatory support There is insufficient correlation of powers with the aims and objectives of national development 900 800 700 600 500 400 300 200 100 0 ‘000 people Number of civil servants 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Federal level Regional level Municipalities

6. Weaknesses and Threats - Priority Tasks New Agenda for 2011 – 2020 • Effective regulatory and legal framework • Qualitative and accessible public and municipal services • Extensive reformation of the relationship between the state and the civil society

7. Key deficiencies of regulation • Lack of clear and transparent criteria for and assessment procedures of unacceptable risks as a condition for government regulation and it’s objectives • Declarative nature of requirements and their lack of correlation with achievement of government regulation objectives (high discretion of public servant decision) • Excessive forms of control(monitoring and supervision) of established mandatory requirements and their duplication • Preventive natureof forms of government regulation, creation of administrative barriers to commencing business activity or for market entry for products • Widespread intermediary “services”in the performance of control and supervision government functions • Nonconformity of the subjects of government regulation, requirements and forms of control to international documents • Chaotic nature of implementingand excluding measures of government regulation As a result: A drop in innovative and business activity Corruption and abuse of office by public servants Loss of competitive edge

8. The burden of government regulation The World Economic Forum - The Russia Competitiveness Report 2011

9. Percent of senior management time spent dealing with the government The World Economic Forum - The Russia Competitiveness Report 2011

10. The cost of building a road The World Economic Forum - The Russia Competitiveness Report 2011

11. Better regulation within existing forms

12. On a Way to ‘Smart Regulation’

13. Improvement of Public Services Defining objectives Describing procedures From 'as is' to 'to be' Re-engineering Simplification ! • User satisfaction • Cost per unit fees • Government goals achievement Administrative regulation as an act Implement in electronic form Administrative regulation - normative act, prescribing procedures for execution of functions and service delivery Standard – a list of service requirements, provided by government agencies: Description of required outcomes, timing of service delivery, office conditions, required fee or charge for Service (if it is not free), requirements for information

14. The Landscape of Quality of Public Services in Russia (assessed as good) Issue and replacement of Russian Federation passports and other identity documents (5million passports a year, over recent years, with receipt of passports and registration by place of residence, corruption has fallen from 33% to 23%) Registration at place of residence and place of stay (4.4 million applications, time spent by applicant decreased by 2 times)

15. Х Further measures on client orientation and reinforcing liability for service quality.E-services as a priority • Intergovernmental and interdepartmental workflow and information exchange • Creating nationwide communication and identification database systems • Optimizing the process chain and reducing the cost of bureaucracy • Orienting legislation to IT capabilities

16. Unified portal of public services - combine both electronic resources and services by various departments at federal and regional levels

17. Access to information and participation • The indication of “comprehensiveness of information” amounts to 33% and “accessibility of information” does not exceed 53% • For the regions, comprehensiveness of information is rated as falling between 15% and 76%, while accessibility falls between 9% and 72% • There is no clear list of information with restricted access • Information is often unintelligible to the user • Involvement of representatives from civilian society in the work of advisory commissions and working groups is often purely formal in nature

18. Public service administration and development of its human potential

19. Challenges Weak consensus on the reform agenda Short implementation period Low level of leadership Insufficient coordination and poor planning of reforms Risks Long-term political uncertainties for many reform areas Highly centralized decision making Risks of poor implementation and simulation of reforms Challenges and Risks Thank you