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1. Working Well in Groups Chapter 8
2. Review There are times to work in groups and times to work alone.
Leadership and power influences how a group functions.
3. Functional Group Roles Functional Roles – functions that are necessary for the group to do its job.
Two types of functional roles
Task Roles – helps accomplish the job.
Relational Roles – keeps the interaction between members running smoothly.
4. Task Roles Examples of Task Roles
5. Relational Roles Examples of Relational Roles
6. Dysfunctional Roles Dysfunctional roles – activities that reduce the effectiveness of the group.
7. Group Norms Norm – unstated rule about appropriate group behavior.
Examples of Norms
Timeliness to meetings
Feelings about disagreeing
Communication patterns (interrupting, admitting mistakes, celebrating)
Ideas about commitment to the group
8. Forming Group Norms Create desirable norms early.
Comply with established group norms.
Be aware of cultural differences.
How do you handle group members who ignore group norms?
Hint about the violation.
Discuss the problem openly.
Ridicule the violator.
Reject the deviator.
9. Decision-Making Methods Consensus
10. Choice of Decision-Making Method What type of decision is being made?
How important is the decision?
How much time is available?
What are the personal relationships among members?
11. Ineffective Decision-Making Groupthink – an unwillingness to examine ideas critically.
Desire harmony over discord for sake of a “good group experience”
Risky Shift – group members take extreme positions
Decisions more cautious
Decisions are more risky
12. 1986 Challenger Explosion
13. 1986 Challenger Explosion
14. Texas A&M Bonfire
15. Texas A&M Bonfire Collapse