Problem Solving in the World of Work. Ronna Magy TESOL March 25, 2010. Problem Solving in the World of Work.
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…..crisis today in America. ... a vast number of adults need educational services to be ready for the college and job training our global economy requires, but our adult education and workforce skills development programs…….are not meeting the needs of America’s citizens or its workers.
Reach Higher America
Overcoming Crisis in the US Workforce
National Commission on Adult Literacy 2008
21st Century skills, knowledge and expertise
Partnership for 21st Century Skills
What problems do students
confront in the workplace?
21st Century Workplace Readiness Skills
Steps in the Problem Solving Process
LeaderRead the problem and possible solutions
Timekeeper Inform group members of time needs
Pedro has a wife and a child. He works two jobs. On his gardening job he works days: Monday, Tuesday and Wednesday. On Thursday, Friday and Saturday he works from 2:00 pm-11:00 pm as a waiter.
After work on Monday, Tuesday and Wednesday he comes home, eats and goes to school to study English. At school he is happy to be learning, but exhausted from working. After 1 hour of studying he goes home. He wants to study more, but he can’t.
What can he do?
Solutions to Pedro’s Problem
a. Stop working one job so he has time to study.
b. Study distance learning materials at home.
c. Suggest his wife get a job.
d. Bring his child to childcare at school.
Give Your Opinion
Discuss the problem
I think he can (should).........
Consider the consequences
If he does...........then............
Come to group consensus
We think he can (should)…………
Our group thinks he should……..
Beginning Level Problem Solving Procedure
A Workplace Safety Problem
Problem Solving Procedure
How we can help students transfer the skills
they are learning in school--from the language
classroom to the workplace?
Transferable Skills: Group Brainstorm
What skills did you learn in today’s workshop
that can be transferred to a job?
Transferable Skills Guiding Questions:
Transferable Skills Statements