Strategic Plan for PIP - 2008

1. Strategic Plan for PIP - 2008

2. Mission The Office of Planning and Institutional Performance (PIP) is the focal point for FGCU’s institutional effectiveness efforts and accreditation. It gathers, analyzes, and uses data to inform institutional planning and effectiveness processes, policy development, and decision-making; facilitates program review; and coordinates and supports university-wide strategic planning efforts.   In fostering accountability and excellence, PIP provides guidance and mechanisms for assessment in such areas as educational outcomes, effectiveness in teaching and learning, distance learning and faculty productivity.  The Office of Planning and Institutional Performance uses planning strategies and assessment to do the following: assist the University to improve its programs and services, including international dimensions and community outreach for adult learners; and to achieve regional and specialized accreditation Office of Planning and Institutional Performance

3. Vision The Office of Planning and Institutional Performance will be the principal source for information on the status and performance of the university and the office of first choice for assistance in the pursuit of institutional effectiveness and continuous improvement in all its myriad forms. Office of Planning and Institutional Performance

4. Who we are and what we do Programs/Services offered: The office conducts strategic planning for the university and oversees institutional effectiveness efforts including maintenance of unit assessment plans and annual reports. Consequently, this includes overseeing the preparation and submission of all reports and information requests associated with the university’s regional accreditation by the Commission on Colleges of the Southern Association of Colleges and Schools. The Office has worked to establish a system of peer program review that is in compliance with the state-mandated seven-year program review cycle. The office coordinates a systematic process of external student surveys including participation in CIRP, NSSE, FSSE, and Noel-Levitz student satisfaction to gauge student involvement that is complemented by its own studies of such issues as retention, staff climate, and residential life. Federal IPEDS reporting and media requests for data are completed by the office. The office also serves as the data administrator for the Board of Governors and is responsible for overseeing the preparation and submission of all state-mandated reports and files. The Board of Trustees Information System is also maintained and updated quarterly to provide the university with essential facts concerning student enrollment, financial aid, faculty and staff, budget, and campus crime. The Student Assessment of Instruction, a survey of student satisfaction with their instructors, is administered throughout the year to virtually every class section, whether online or in the traditional classroom setting. The Office also coordinates faculty surveys/evaluations of academic deans, associate/assistant deans, and chair persons, and coordinates faculty voting with regard to in-unit faculty promotions. In addition, the office provides ready assistance to any unit within the university seeking survey support or specific information. Office of Planning and Institutional Performance

5. The Staff Dr. Paul Snyder - Associate Provost and Associate Vice President for Planning and Institutional Performance Dr. George Alexander - Associate Dean for Planning and Institutional Performance Dr. Robert Vines - Director of Institutional Research and Analysis Ms. Lisa Banks - Assistant Director of Institutional Research Ms. Lenore Benefield - Assistant Director of Assessment Mr. Matt Kulmacz - Computer Support Specialist & Statistical Computing Support Ms. Jacqueline Toth - Office Manager Office of Planning and Institutional Performance

6. External • Demands for institutional accountability are growing • State government • Accreditors • Federal government • Public • FGCU planning is occurring in a context of dynamic growth and constrained resources • Funding of institutions like FGCU is becoming more reliant on performance funding • Environmental Scan Office of Planning and Institutional Performance

7. Internal • Demands for data are constantly growing • Faculty, students, administrators • Assessment assistance, especially surveys also growing • Planning and continuous improvement are critical to every program and service in the university • Environmental Scan Office of Planning and Institutional Performance

8. Experienced, dedicated staff • Technical expertise • Good infrastructural support • Reputation for “delivering the goods” • Ability to coordinate large projects • Responsiveness • Complementary nature of staff strengths • Growth focused department • Strengths Office of Planning and Institutional Performance

9. Staff size is limited and unlikely to grow • Budget cuts and their impact • Weaknesses Office of Planning and Institutional Performance

10. Transition to new Provost and President • Increased public emphasis on accountability and institutional effectiveness • Development of university compacts • Play a key role in campus growth through assessment practices • Opportunities Office of Planning and Institutional Performance

11. Further budget cuts on the horizon • Potential for office turnover • Threats Office of Planning and Institutional Performance

12. Support of new Provost and President • Cross-training of staff • Addressing SAI complexity • Dealing with potential staff turnover • No further budget cuts • Ability to keep institution focused on accreditation requirements and continuous improvement • Flexibility to adjust to a rapidly changing university agenda • Critical Success Factors Office of Planning and Institutional Performance

13. University Goal: 1. High Quality Education PIP Goals • Develop and submit further application materials to COC of SACS for the Ed.S. and D.P.T. substantive change request to Level V. • Responsible parties: Paul Snyder, George Alexander, Lenore Benefield, Matt Kulmacz, Jacquie Toth • Benchmark Indicators of Success-completion of drafts, submission of materials • Drafts : 1 by 7/08; 2 by 10/08; 3 by 12/ 08 • Submission by end of 1/09 • Successfully host onsite COC visit • Responsible parties: Paul Snyder and Jacquie Toth • Benchmark Indicator : Visit occurs on time without incident in spring 09 • Receive final approval for Level V change • Responsible parties: Paul Snyder, George Alexander • Benchmark Indicators: Submission of university response to onsite team report by date specified by COC; Receive COC approval at December 2009 annual meeting • Goals - Short-term (08-09) Office of Planning and Institutional Performance

14. University Goal: 8. Ongoing Quality Improvement PIP Goals • Enroll and participate in the Voluntary System of Accountability • Responsible parties: Paul Snyder, Robert Vines, Lisa Banks • Benchmark Indicators of Success-completion and posting of all required data and descriptions according to the scheduled required for membership by VSA • Submission of BOG required files and reports • Responsible parties: Robert Vines and Lisa Banks • Benchmark indicators: submission of all required reports and documentation by BOG determined deadlines; acceptance of the reports by BOG staff • Draft BOG-required University Compact • Responsible parties: Paul Snyder, Robert Vines • Benchmark Indicator: Approval of the University Compact by UBOT and BOG by summer 2008 • Coordinate university planning, accountability, and budgeting cycle through staffing LRPIEC • Responsible parties: Paul Snyder, George Alexander • Benchmark Indicators: Completion of assessment plan updates for each unit in the university; development of annual reports by each unit of the university; budget priority recommendations sent to the President’s Cabinet; assist in the production of the President’s Report Card and goals for the coming year; hold annual President’s planning retreat in August for university leadership • Goals - Short-term (08-09) Office of Planning and Institutional Performance

15. University Goal: 8. Ongoing Quality Improvement - (Cont.) PIP Goals • Submission of IPEDS required files and reports • Responsible parties: Robert Vines and Lisa Banks • Benchmark indicators: submission of all required reports and documentation by BOG determined deadlines; acceptance of the reports by IPEDS • Provisions of survey and assessment assistance to faculty and administration • Responsible parties: George Alexander, Lenore Benefield, Matt Kulmacz • Benchmark Indicator: Completion of ad hoc requests in a timely manner to the satisfaction of those requesting the assistance • Provision of data and statistics on the university for the university community • Responsible parties: Robert Vines, Lisa Banks, Matt Kulmacz • Benchmark Indicators: Production of the BOTIS report four times per year, the CDS, and fulfillment of other data requests from external organizations according to deadlines. • Conduct Program Reviews • Responsible parties: Paul Snyder, George Alexander • Benchmark indicators: Completion of three reviews by end of spring 08; submission of summary of reviews to the BOG by June 08; preparation and holding of response meetings with provost, fall 08. • Goals - Short-term (08-09) Office of Planning and Institutional Performance

16. University Goal: 2. The Student Community PIP Goals • Administer and disseminate results of the third round of NSSE participation at FGCU • Responsible parties: Paul Snyder, George Alexander, Lenore Benefield, Matt Kulmacz, Jacquie Toth • Benchmark Indicators of Success- receipt of results from NSSE • Administration of the survey spring 08 • Results received September 08 • Report prepared and shared with the university community 11/08 • Continue study of causes of student attrition at FGCU • Responsible parties: Paul Snyder, George Alexander, Lenore Benefield, Matt Kulmacz, Robert Vines, Jacquie Toth • Benchmark Indicator : Complete study of first-year retention and transfer student retention and provide report with recommendations for improvement • Analysis completed March 08 • Report/recommendations in summer 08 • Continue coordination of Commencement until new Registrar is in place • Responsible parties: Paul Snyder and Jacquie Toth • Benchmark indicators: Coordinate the change in venue from Alico to Germain arenas; implement reforms to shorten the ceremony; successfully conduct spring 08 and if necessary fall 08 commencement . • Goals - Short-term (08-09) Office of Planning and Institutional Performance

17. University Goal: 4. Dedicated and Talented Faculty and Staff PIP Goals • Administer and disseminate results of the HERI Faculty Survey • Responsible parties: Paul Snyder, George Alexander • Benchmark Indicators of Success- receipt of results from HERI in June 08 • Report prepared and shared with the university community by 9/08 • Publish report of staff climate in conjunction with Staff Advisory Council • Responsible parties: Lenore Benefield, Matt Kulmacz • Benchmark Indicator : Dissemination of results to the university community spring 08 • Administer SAI for every appropriate course section in the university schedule • Responsible parties: Lenore Benefield and Matt Kulmacz • Benchmark indicators : meet all deadlines for issuing surveys and provide reports according to schedule to all faculty and deans in spring, summer and fall of 08 • Administer revised evaluation of deans and chairs to faculty (Now Delayed for 07-08) • Responsible parties: Lenore Benefield • Benchmark indicators: surveys administered to faculty by April 08; report prepared by July 08; results made available to those evaluated by July 08, and to faculty by September 08. • Goals - Short-term (08-09) Office of Planning and Institutional Performance