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Library Assessment in North America

Library Assessment in North America. Stephanie Wright, University of Washington Lynda S. White, University of Virginia American Library Association Mid-Winter Conference January 11, 2008 Association of Research Libraries Sessions. Background. May-June 2007 74 respondents (60%)

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Library Assessment in North America

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  1. Library Assessment in North America Stephanie Wright, University of Washington Lynda S. White, University of Virginia American Library Association Mid-Winter Conference January 11, 2008 Association of Research Libraries Sessions

  2. Background • May-June 2007 • 74 respondents (60%) • 85% from US academic libraries • 12% from Canadian academic libraries • 3% from public libraries

  3. In the beginning…

  4. Impetus for Assessment

  5. Assessment Methods

  6. Areas Assessed: >80%

  7. Areas Assessed: <80%

  8. Responsibility for Assessment

  9. Growth of Assessment

  10. Importance of Assessment

  11. Assessment Tasks

  12. Distribution of Results

  13. Assessment Website Content

  14. Coordination with Other Units

  15. Training for Assessment

  16. Training Programs

  17. Assessment Networking

  18. Culture of Assessment

  19. Assessment Plans

  20. Outcomes

  21. Web • Redesign • Usability • Content • Online catalog (29%) • Methods • LibQUAL / surveys (26%) • Usability studies (16%) • Focus groups / interviews (10%)

  22. Facilities • Changing spaces • Expanding / renovating old spaces • Creating new spaces • Repurposing • Branch closures / consolidations • Methods • LibQUAL / surveys (35%) • Focus groups / interviews (17%)

  23. Services • Getting out there • Going virtual • Liaisons • Quality of service • Methods • Surveys • Reference stats • Focus groups / interviews

  24. Collection Development • Focusing the collection • Going “e” • Cancellations/subscriptions • Subject areas • Methods • Usage stats (26%) • Surveys • Focus groups / interviews

  25. Everything Else • Hours • Extended – during interims/finals • LibQUAL/surveys, focus groups & gate counts • Access Services • Processes – circ & shelving • ILL / document delivery • Off-site storage • Surveys, stats

  26. Everything Else • Organizational Development (16%) • Equipment (13%) • Computers • Photocopy / print • Training (14%) • Instruction (6%) • Marketing (5%)

  27. ARL SPEC Kit 303 Stephanie Wright University of Washington swright@u.washington.edu Lynda S. White University of Virginia lsw6y@virginia.edu

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