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jive Baug - november 2012

jive Baug - november 2012. Hitachi data systems Collaboration team. HDS takeaways on jw2012. Great networking Good opportunity to meet Jive key partners; like Bunchball , 7 Summits and others Introducing Change to a Community can take about 2 years for full adoption

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jive Baug - november 2012

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  1. jive Baug -november 2012 Hitachi data systems Collaboration team

  2. HDS takeaways on jw2012 • Great networking • Good opportunity to meet Jive key partners; like Bunchball, 7 Summits and others • Introducing Change to a Community can take about 2 years for full adoption • Most sessions were targeted to prospective customers or those new to the platform • Many agreed there wasn’t enough content and discussions for those of us that had been using Jive for a while • Most value was from 1x1 discussions as a result • Wasn’t able to get much clarity re: on-premise deployment versus Jive hosted • Flexibility of hosted Jive and time-savings in problem resolution • Versus control of the environment when on-premise • Jive versus SharePoint was a common point many companies encountered – SP Connector being rewritten

  3. HDS takeaways on jive world • Affirmation that employees lose/use up to 28 hrs/week performing communication and administrative tasks, looking for info. • Social sw generates 25% increase in knowledge worker time, representing huge gains in productivity • Support calls drop when customers can find information in a community (self-support, peer-to-peer) • T-Mobile, EMC and PWC had great examples of business growth as a result • There are a lot of differences in business requirements and expectations for metrics reporting

  4. HDS Accomplishments for 2012 • Sales Hub space • Verticals sub-spaces • Partners & Alliances • Horizontals • Barn Raisings methodology – Jeff Maaks • New Hire Resources space • Corporate Social Responsibility – Charitable Giving campaign and communities • Womens Leadership Network • Global HR space • Talent Management • Benefits • Hot Jobs

  5. Plans for 2013 • Upgrade to Jive 6 • Expand external community • Specialization Partners • Customers peer-2-peer support • Developer Network

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