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Digital Inclusion

Digital Inclusion. What is Digital Inclusion. Digital inclusion is the process of building an environment where all people, especially those in underserved communities, have the resources to benefit from the internet in the home .

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Digital Inclusion

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  1. Digital Inclusion

  2. What is Digital Inclusion Digital inclusion is the process of building an environment where all people, especially those in underserved communities,have the resources to benefit from the internet in the home. It requires long-term commitment and localized solutions. It also demandsmultiple sectors working together, including: local government, community organizations, businesses, education & learning institutions, faith community, foundations, healthcare, and individuals.

  3. Why This Matters Civic Process Neighborhood Revitalization Economy of the Future Inclusion & Equity A connected Charlotte is …… Educated - Engaged - Economically Viable • All neighborhoods matter • Neighborhood- level access positively influences neighborhood engagement and stability • All voices are important • Citizen engagement with local government will increasingly involve technology • All residents participate in 21stCentury opportunities • Broadband is a prerequisite for social & economic inclusion • Charlotte will be a next century city • Jobs & Industries of the future will be technology centric

  4. Why This Matters Civic Process Neighborhood Revitalization Economy of the Future Inclusion & Equity A connected Charlotte is …… Educated - Engaged - Economically Viable • All neighborhoods matter • Neighborhood- level access positively influences neighborhood engagement and stability • All voices are important • Citizen engagement with local government will increasingly involve technology • All residents participate in 21stCentury opportunities • Broadband is a prerequisite for social & economic inclusion 19% of Charlotte households don’t have Internet access at home • Charlotte will be a next century city • Jobs & Industries of the future will be technology centric

  5. What we know already… There are communities at higher risk of being impacted by the digital divide Map Index derived from: • Low income • Low education • High renter-occupied housing • High non-English speaking households Households with 3Mbps+ internet

  6. Addressing the Digital Divide requires … Community Effort FaithCommunity Government Technology Education & Learning NeighborhoodLeaders Foundations EconomicOrganizations Media Healthcare CommunityResources Business Community Other

  7. Developing a Strategic Plan Knight School of Communication

  8. Developing a Strategic Plan

  9. City’s Role • Initial Convener • Steering Team • Community Stakeholder Meetings • Mapping support • Messaging Digital Inclusion • National Night Out • Back to School Events • Neighborhood Board Retreat • Neighborhood Leadership Awards • Gig speed as economic driver • Role in affordable multi-family development Community Engagement ED Housing

  10. Strategic Plan: Timeline

  11. Strategic Plan: Timeline

  12. Key Components

  13. Device Device • What types of devices are available? • Where are they available? • How much do they cost? • How do we get them to those that need them?

  14. Access Access • Home broadband access • Hotspots • Public Wi-Fi • Community based Wi-Fi

  15. Education Education • Computer training • Digital literacy skills • Understanding broadband

  16. Outreach & Engagement • Messaging • Communications • Community Engagement Outreach & Engagement

  17. Data • Collection • Analysis • Presentation/Sharing Data

  18. Business • Workforce development • Entrepreneurship • Research & development • Attracting talent Business

  19. Questions Tom Warshauer Community Engagement Manager Neighborhood & Business Services 704.336.4522 twarshauer@charlottenc.gov Bruce Clark Charlotte Digital Inclusion Manager 480.522.5027 clarkb2@queens.edu

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