Digital Inclusion Service Models
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Digital Inclusion Service Models The following diagrams illustrate the service supply models being used in proof of operations projects initiated with Local Authorities by the Digital Inclusion Team (hosted by the City of London and funded by Central Government).

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Digital inclusion service models

Digital Inclusion Service Models

The following diagrams illustrate the service supply models being used in proof of operations projects initiated with Local Authorities by the Digital Inclusion Team (hosted by the City of London and funded by Central Government).

Through this publication, the service designs represented in the diagrams are placed in the public domain for comment or any other purpose.

The diagrams are the property of the Digital Inclusion Team, City of London, that makes them available under the Creative Commons Attribution-Non-Commercial-Share Alike 2.0 UK: England & Wales Licence.

This publication does not affect the existing intellectual property of any participants in Digital Inclusion Team projects.


Digital inclusion service models

eClinics Proof of Operations Project

£A

N Lincs DIU

SHA

£B

Provider

eClinic System

£C

CSR

DoH

Web I/face

Admin & Case Recording System

IAPT

£D

N Lincs PCT

Recording

RDASH Foundation Trust

POESIS Team

Assignment

Treatment

Therapists

Clients

£E

Commissions Therapy

GP

£A – £25k project manager, therapist PCs, web design

£B – Buys year of seats

£C – £15k customisation, project mgt, 2 seats

£D – Operating budget

£E – Employment costs

Evaluation

Commissions Evaluation

DIT

Univ


Digital inclusion service models

eClinics Live Operation

£C

N Lincs PCT

£B

Provider

eClinic System

RDASH

Web I/face

Admin & Case Recording System

£B

£D

PCT X

Promotes

DoH

£A

Recording

£E

POESIS Team

Treatment

Assignment

Therapists

Clients

Recommends

Commissions Therapy

GP

£F

SHA 2

PCT Y

Employer

£E

£B

eClinic Provider

eClinic System B

£C

Web I/face

£D

Therapy Team

£A – IAPT set-up funding

£B – Clinical cost – set up & buys therapist seats

£C – Operating budget – web services

£D – Operating budget – admin IT

£E – Employment & training costs

£F – Private fees

Case System

Assignment

Recording

Treatment

Therapists

Clients

Commissions Therapy

GP


Digital inclusion service models

Employment Proof of Operations Project

Univ

DWP

Employ-ment partners*

Owns

Job & training opportunities

Operator

System

Targets

CoL

Recruits

Initial data entry

£B

LSP, LAA

£A

£C

SMS, web job alerts

MIS

Job & training opportunities

Industry Body

Agency

Sign-up

£A

£D

Sign-up, doorknocking

Advisors

Clients

Tower Hamlets

£E

Evaluation

Commissions Evaluation

Evaluator

£A – LA funding to deliver employment targets

£B – £12.5k buys service

£C – Buys initial data entry service

£D – Employment costs

£E – £10k support for evaluation

DIT

* Jobcentreplus, employers, trainers


Digital inclusion service models

Employment System Live Operation

Local Government

Social Enterprise

National

Commercial

DWP, CLG

Univ

Employ-ment partners*

Owns

Job & training opportunities

Operator

System

Targets

CoL

Recruits

Tower Hamlets

£B

£A

LSP, LAA

SMS, web job alerts

MIS

Job & training opportunities

Agency

Sign-up

Industry Body

£C

Sign-up, doorknocking

Advisors

Clients

Employ-ment Agency X

LSP, LAA

£C

Sign-up, doorknocking

LA 1

Advisors

Clients

Job & training opportunities

£A

Targets

SMS, web job alerts

Sign-up

£B

LSP, LAA

Recruits

MIS

LA 2

Other provider

Other system

Employ-ment partners*

Job & training opportunities

DWP, CLG

£A – LA funding to deliver employment targets

£B – Service set up and annual costs

£C – Employment costs

* Jobcentreplus, employers, trainers


Digital inclusion service models

Tyze Proof of Operations Project

£A – Care plan budget/ indiv budget

£B – Possible grant funding

£C – IPTV install, train, support & service fee

£D – Franchise/licence fee

£E – Employment, training & support costs

Commissions Evaluation

DIT

Evaluator

Evaluation

KHCC

Broad-band-capital

IPTV System

Owns

£C

TV Access

Support

Animator

PLAN Agent

£E

£A

LA Care Services

Content

Client

£D

Web Access

£B

Tyze Site

PLAN

Network

Procures for client

DoH

Stroke Club or support agency

Recruits


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