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MANAGERS AND CULTURAL DIFFERENCES

10-1. LESSON. GOALS. MANAGERS AND CULTURAL DIFFERENCES. Explain the characteristics of successful managers and how management styles vary. Understand the effects of cultural differences on a global workforce. Managers in Organizations. Characteristics of managers Styles of managers

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MANAGERS AND CULTURAL DIFFERENCES

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  1. 10-1 LESSON GOALS MANAGERS AND CULTURAL DIFFERENCES Explain the characteristics of successful managers and how management styles vary. Understand the effects of cultural differences on a global workforce.

  2. Managers in Organizations • Characteristics of managers • Styles of managers • Autocratic management • Participative management • Free-rein management

  3. Maximize Minimize Power or Authority to Control Others Autocratic Managers Participative Managers Free-rein Managers Use of Power or Authority by Managers

  4. Influences of Cultural Differences • Participation in making decisions • Hiring preferences • Permanence of employment • Labor-management relationships

  5. 10-2 LESSON GOALS MANAGEMENT FUNCTIONS AND ORGANIZATION Describe the basic components of the process of managing. Differentiate between organizational structures based on function, product, and geography.

  6. Process of Managing • Planning and decision making • Organizing, staffing, and communicating • Motivating and leading • Controlling

  7. Structures of Organizations • Organization by function • Organization by product • Organization by geography

  8. President VP for Production VP for Customer Service Product Development Manager Manufacturing Manager Sales Manager Business Affairs Manager Organization by Function

  9. President Vice President Aviation Parts Division Consumer Small Appliance Division Microcomputer Division Organization by Product

  10. Chief Executive Officer VP of Northern Division VP of Southern Division North American Operations Manager European Operations Manager South American Operations Manager African Operations Manager Organization by Geography

  11. 10-3 LESSON GOALS THE CHANGING PROCESS OF MANAGEMENT Discuss factors that affect the levels of management in an organization. Describe the four stages through which a business passes to reach global status. Explain the differences between management today and the way it is expected to be in the future.

  12. Levels of Management • Span of control • Front-line managers • Middle managers • Senior managers • Chief executive officer (CEO) • Lines of authority • Delegation of authority and responsibility

  13. President CEO VP of Finance VP of HR VP of Marketing VP of Production VP of Distribution Senior Managers Customer Service Mgr. Sales Manager Promotions Manager Marketing Info Mgr. Middle Managers Dept. A Supervisor Dept. B Supervisor Dept. C Supervisor Front-Line Managers Span of Control

  14. Evolution of Organizations and Management • Stage 1: Domestic Company • Stage 2: Exporting Company • Stage 3: International Corporation • Stage 4: Global Corporation

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