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TDI, THE INSURANCE INDUSTRY & DISASTER RESPONSE. JACK EVINS. TEXAS DEPARTMENT OF INSURANCE. TOPICS - OVERVIEW. TDI’s role regarding disasters Coordination with the insurance industry Disaster-related resources Other issues/questions. TEXAS’ DISASTER EXPOSURES.

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Tdi the insurance industry disaster response

TDI, THE INSURANCE INDUSTRY & DISASTER RESPONSE

JACK EVINS

TEXAS DEPARTMENT OF INSURANCE


Topics overview
TOPICS - OVERVIEW

  • TDI’s role regarding disasters

  • Coordination with the insurance industry

  • Disaster-related resources

  • Other issues/questions



Tdi s role regarding disasters
TDI’s Role Regarding Disasters

  • Coordination with other state/federal agencies

  • Loss prevention/mitigation

  • Solvency monitoring

  • Consumer assistance

  • Complaints & market conduct monitoring

  • Outreach activities


Tdi the industry disasters
TDI, the Industry & Disasters

  • Texas State Disaster Coalition (TSDC)

    • Established in early 2001

    • Broad membership

      • State government

        (TDI, GDEM, Office of Atty. Gen’l, et al)

      • Emergency management organizations

      • Insurers

      • Trade groups

    • Quarterly meetings


Tdi the industry disasters1
TDI, the Industry & Disasters

  • TSDC: Issues Addressed

    • Coordinated disaster plan

    • Information sharing

    • Post-event access to impacted areas

    • Adjuster licensing

    • Industry preparedness

    • Annual disaster plan survey


Tdi disaster survey
TDI Disaster Survey

  • Does the company have a disaster response plan?

    • How the company will address increased claims activity?

    • How claims will be handled?

    • How staff will be trained regarding Texas- specific insurance coverages?


Tdi disaster survey1
TDI Disaster Survey

  • Does the company have a business continuity plan?

    • How the plan been reviewed in the last 12 months?

    • Is the plan tested periodically?

    • Does the plan assign restoration priority to all significant business activities?


Tdi the industry disasters2
TDI, the Industry & Disasters

  • Responding to the 2005 hurricanes

    • TSDC conference calls

    • Insurance assistance centers

    • Data calls

    • Commissioner bulletins

    • TDI & SIIS websites


Tdi the industry disasters3
TDI, the Industry & Disasters

  • Dealing with billing/collection issues

    • Bills/payments undeliverable

    • Delayed delivery of cancellation notices

    • Final audits unavailable

    • Billing systems & geographical billing blocks








Other issues questions
Other Issues/Questions

  • Agents “out of trust”

  • Handling TDI complaints

  • Report fraud! 1-888-327-8818

    or online atwww.tdi.state.tx.us/fraud/onlinereport.html

  • Other questions?


Contact tdi
CONTACT TDI

On the web: www.tdi.state.tx.us

By phone: 1-800-252-3439

Personal contact:

[email protected]

512-463-6580

Thank you!


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