1 / 24

Alcatel Mentoring Numbering Plan & Call by Name

Alcatel Mentoring Numbering Plan & Call by Name. What’s covered. Numbering/Suffix Plan Call by Name. Numbering/Suffix Plan. Numbering Plan Description. What does the numbering plan consist of? Users directory numbers Attendants and hunt group directory numbers Trunk group seizure prefixes

amato
Download Presentation

Alcatel Mentoring Numbering Plan & Call by Name

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Alcatel MentoringNumbering Plan & Call by Name

  2. What’s covered • Numbering/Suffix Plan • Call by Name

  3. Numbering/Suffix Plan

  4. Numbering Plan Description • What does the numbering plan consist of? • Users directory numbers • Attendants and hunt group directory numbers • Trunk group seizure prefixes • Phone feature prefixes (i.e. forwarding) • ARS prefixes • Speed dial numbers • Network numbers

  5. Numbering Plan Description • Characteristics • There is a maximum of 50,000 entries • Each number can consist of up to 8 digits • Available digits are 0 thru 9, *, #, A, B, C, D • Prefixes or directory numbers can be used with a time out (T) • The numbering plan can be extended by adding a T at the end of the prefix: • Example 1: • 9T: ARS prefix • 9123: A user’s directory number

  6. Suffix Plan Description • What does the suffix plan consist of? • Specific telephone features • Broker call (Flip Flop) • Three-party conference • Intrusion • Waiting on free or busy station • Busy camp-on • Call announcement • Enquiry call…

  7. Suffix Plan Description • Characteristics • Suffixes are dialed during a conversation or on a tone other than the dial tone (For example: a voice guide) • Each number can consist of up to 8 digits • Available digits are 0 thru 9, *, #, A, B, C, D

  8. Call by Name

  9. Call by Name Possibilities • Call by Name on Reflexes Phones integrated keyboard • Call by name on OmniVista LDAP • Call by name on 4980 Softphone • Call by name on 4059 MAC (Multimedia Attendant Console)

  10. Call by Name Description • Call by Name on Reflexes Phones integrated keyboard • OmniPCX Enterprise Phonebook • Authorized users can call by name by consulting the integrated phonebook • Up to 60,000 entries (entry = name + directory number) can be defined (including names + speed dialling numbers)

  11. 5 John Doe: 3420 6 John Doe: 3420 Call Server 1 3 John Doe John Doe? 2 John Doe unknown 4 John Doe = 3420 Call by Name Description • Call by Name on Reflexes Phones integrated keyboard: LDAP Overflow • An integrated LDAP client allows a user to call by name using an external LDAP server • Example: It is possible to overflow on a designated LDAP server when using the Call By Name function LDAP directory server

  12. OXE LDAP integration Services • Search scheme • Normal Mode • Automatic overflow: In case of unsuccessful search in the OXE phonebook, a search is automatically launched in the external LDAP server. • Manual overflow: In case of successful search (at least one answer) in the OXE phonebook, the user can, by pressing a "softkey", overflow on the LDAP server • Multi-company (multi-tenant) mode (In R5.1) • The LDAP directory managed in the corresponding entity will be used • Several types of phone numbers can be given for one name with the following priority order • Internal phone number, external number, mobile number • Only the first answer is given in case of multi value attributes

  13. OXE LDAP Integration • Restrictions/limitations • LDAP version 3.0 or higher • Manual overflow on 4035 sets only (softkey) • No referral in the current OXE release • The "Call By Name" software license also allows: • The "LDAP overflow" feature • The "text messaging" feature: The possibility to send, leave or receive a text message with an authorized set

  14. Call by Name Description • Call by name on OmniVista LDAP • The OmniVista 4760 LDAP Directory • Any user can call by name by consulting the Web directory access from OmniVista, either for Internal or external numbers. • Any user can access the Web directory and register any Reflexes 4020/4035 (digital or IP) set to make calls. • This feature uses STAP (Simple Telephony Application Protocol) to place calls after the phone is registered. • The STAP parameter has to be “authorized” in the related set user profile.

  15. Call by Name Description • Call by name on OmniVista LDAP

  16. Call by Name Description • Call by name on 4980 Softphone • OmniPCX phonebook, personal phonebook, groupware phonebook, or external LDAP • A 4980 softphone user can dial by name from the PC keyboard. • The search is performed after two characters are entered, and beginning with the OmniPCX phonebook and personal/groupware phonebook if any. • By adding a third character, the search is extended to any additional external LDAP directory (Netscape, Lotus, Exchange. • The LDAP directories can be added at the 4980 server level (therefore no programming required at the user client) or can be added by each user.

  17. Call by Name Description • Call by name on 4980 Softphone

  18. Call by Name Description • Call by name on 4980 Softphone

  19. Call by Name Description • Call by name on 4059 MAC (Multimedia Attendant Console) • OmniPCX phonebook and/or external LDAP • Using the MAC keyboard to dial by name. • The search is performed after two characters are entered, and beginning with the OmniPCX phonebook. • By adding a third character, the search is extended to any additional external LDAP directory (Netscape, Lotus, Exchange. • The LDAP directories are added in each 4059 MAC application. Note: The LDAP integration in OXE for the LDAP overflow on the Reflexes phones, is independent of the LDAP dialing from 4980 Softphone and 4059 MAC.

  20. Large Network Dialing Plan Example

  21. What’s covered • Design/Customer Considerations • Results – the Dialing Plan

  22. Advocate Design Considerations • What were the requirements? • One homogenous network with >36,000 ext. • Organize plan around geography and responsibility • Identify incoming calls by group or site • Recover current DIDs when possible • Management simplicity

  23. Numbering Plan Description • Results • 6-digit dialing plan was used • Support existing user population • Enough capacity for growth, special number considerations • 1st digit-area identifier, 2nd digit-site identifier • Mix of geographical & task division, i.e AHC • Task & geographical representation can coexist in the same node • Breakdown • AHC Group – 1XXXXX • North – 2XXXXX • Central – 3XXXXX • South – 4XXXXX • Support – 5XXXXX • Northside – 6XXXXX • Speed Dial – 7XXXXX • Trunk Seizure/Special Functions – 8 & 9

More Related