BUSINESS LETTER WRITING. Part I. Learning Objectives Part II. The Letter Writing Process 1.0 Planning 2.0 Organizing 3.0 Drafting and Revising 4.0 Formatting (available in notes). OUTLINE OF TODAY’S LECTURE. To understand the nature of business letter writing as reader-centered.
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BUSINESS LETTER WRITING
© 2011 Centre for English Language Communication
NATIONAL UNIVERSITY OF SINGAPORE
Part I. Learning Objectives
Part II. The Letter Writing Process
3.0 Drafting and Revising
4.0 Formatting (available in notes)
THE PROCESS OF LETTER WRITING
Consider: cultural orientations; reader-writer relations; level of interest and knowledge in the subject matter; specific needs; expected reaction to the letter…
within a sentence
within a paragraph
between two paragraphs
VideoSing, Ltd recognizes your contributions to the success of the global premier of
A1GX™ Videos in Singapore. Such efforts cannot go unrewarded.
In this connection, we would like to invite you to our Testimonial Dinner 2010 in
honour of our most valuable employees like you to be held on Friday, 24 September
2010, at 8 o’clock in the evening. The venue will be at the Grand Ballroom of Epic Venus
Hotel on Orchard Link.
Correct use of cohesive devices (e.g. however,
therefore, in this connection) requires organizing and
critical thinking skills, and not merely linguistic
Style is made up of the words and
sentences that a writer chooses in order
to generate a desired response from the
Tone refers to the unwritten or
unspoken message and voice that come
across in your communication.
Style produces a particular tone; tone requires a particular style.
Style and tone can be achieved through the 3Cs of business language:
Many of our customers thought that UltraCab
is the most reliable taxi company. However,
they also believe that taxis have become a
very expensive mode of transportation.
The Singapore worker, partly through legislation
and partly through his own attitude, have lost
progressively fewer working days.
Style and tone can be also be achieved
through the 4Ps of business letter writing:
While letters, emails and memos have different forms and functions, they follow the same fundamental principles of writing.
Letter writing demands both language and critical thinking skills.