Clarification

1. Collaboration@work 2020Corporate Semantic Web for Ubiquitous Collaboration* ISWC2006Athens (Georgia, USA) 07 November 2006Isidro Laso-Ballesterosisidro.laso@cec.eu.intNew Working Environments Unit DG information Society and mediaEuropean Commission* The opinions expressed on this presentation do not necessarily reflect the official position of the European Commission.

2. Clarification • This presentation is about human/centric collaboration vs collaborative business processes (transactional). • It is about how to empower and motivate people to work together, with anyone, at any time, at any place. • It is about how semantic web, and other technologies, can help to achieve the dream of “Ubiquitous Collaboration”.

3. A dream for 2020 • A dream: • Semantic web takes a people-centric approach (web 2.0 style). • It facilitates contextual collaboration among people. • It empowers and motivates people to work together. • Ubiquitous collaboration among people turns into a reality. (vs current collaborative business processes approach)

4. Agenda Ubiquitous Collaboration. Reflections from the EC/ESA Experts group. ICT in FP7 (EU RTD Framework Programme 2007-2013)

5. Collaboration@work 2006 • Focus on: “Integrated collaboration”: • Reference architecture for collaboration, • Integrated solutions for the Integration of synchronous & asynchronous cross domain communication/collaboration. • Brand name: CWE (Collaborative Work Environment) • Budget> 70€ Mio Funding> 46 € Mio • Expected Time to market: 5 years.

6. CoSpaces Aerospace, Automotive Construction C@R Rural EcoSpace Publishing, eProfessionals, Engineering Laboranova High-tech, Manufacturing FP6 call 5 Retained proposals () IPs Robotics: Robot@CWE Interaction patterns: InContext, Robot@CWE Mobility: CoVES, PoPeye, WorkPad Context reasoning: InContext STREPs Ad-Hoc P2P: InContext, WorkPad, PoPeye Persistence & Synchronisation: PoPeye, CoVES Group decision- making: DiFac 32% SMEs 42% Industry Augmented Group Presence: CoVES, DiFac Prototyping & Simulation: DiFac CAs/SSA: Experience Research (CoreLabs, OpenFutures) and ERA (Clock)

7. Agenda • Collaboration@work launched activities in 2006 • Findings of the Collaboration@work Experts Group: research lines 2020 • Vision 2020: Ubiquitous Collaboration • Web 2.0 – Lessons learned • Research lines 2020 • ICT in FP7 (EU RTD Framework programme 2007-2013) • Research on Collaboration in FP7

8. Vision Collaboration@work 2020: Ubiquitous Collaboration Vision: Collaboration systems offering technologies and services to empower and motivate people to work together with anyone, at any place, at any time. Technological Vision 2020: • In 2020,Collaborative Working Environments will offer ubiquitous hardware and software systems composed of resources providing a new blend of seamlessly integrated activity-oriented, context-aware flexible software services providing pro-active support for dynamic patterns of collaborative interactions with anyone, at any place, at any time between humans, systems, machines and devices.

9. ICT empowering people TRENDS CHALLENGES GOAL Flexibility and agility is a must in a highly competitive and global environment Within organization Between organizations and Governments Organizations 2020 Innovative Agile Culturally aware Flexible Empowered workers Time and space IPR Inexpensive and pervasive IT ICT fostering Collaboration With communities of interest/ practice Global Opportunities Business Models Innovation Vision of organisations 2020

10. Future and Emerging technologies impacting on Collaboration@work 2020 • To define our research agenda 2020 we have look at: • Web 2.0 • Serious games • C-Pod • C-etiquette • Cooperativity • Corporate Semantic Web

11. Agenda • Collaboration@work launched activities in 2006 • Findings of the Collaboration@work Experts Group: research lines 2020 • Vision 2020: Ubiquitous Collaboration • Web 2.0 – Lessons learned • Research lines 2020 • ICT in FP7 (EU RTD Framework programme 2007-2013) • Research on Collaboration in FP7

12. The new paradigm of collaboration: web 2.0 • An approach that deserves to be followed, beyond a buzzword. • 3 aspects of web 2.0 that will remain: • Centered on collaboration between people (non transactional) • Lightweight and simple technology • Participatory and decentralised component • Centered on content creation, publishing and distribution.

13. Web 2.0 today (2006) • Three components: • Technology and architecture: consisting of web-oriented architecture (WOAs) and web platforms. • Community : • social networks (and other personal content publish/share models), • wiki (and other collaborative content model). • Business model : web-services-enabled business models, mashup/remix applications,…

14. Web 2.0 today (2006) • Short-term Enterprise impact: • Employee productivity. Via the collaboration facilitated by wikis, blogs and social networks. • Expertise location and management . Through the use of social networks to provide answers to questions and appropriate skill selection. • New visual set of application : By correlating two or more previously stand-alone sets of data.

15. Beyond Web 2.0: Collaboration@work 2020 • Towards UBIQUITOUS COLLABORATION • Looking to the future – what is beyond Web 2.0 • From private-fun sphere to work environments. More business-oriented, more like group to organisation granularity • Move from the individual level in Web 2.0 to company and group level (from mySpace to mySME) – applying all these ideas from individuals to companies , from person to group granularity. • Machines will be a part of the extended network • Collaboration on a massive scale • To move from information space to knowledge space. • To include context into data, Web 2.0 is focus on content. • To consider mobility aspects • To tackle integration issues • To consider security, reliability and control.

16. Agenda • Collaboration@work launched activities in 2006 • Findings of the Collaboration@work Experts Group: research lines 2020 • Vision 2020: Ubiquitous Collaboration • Web 2.0 – Lessons learned • Research lines 2020 • ICT in FP7 (EU RTD Framework programme 2007-2013) • Research on Collaboration in FP7

17. Our research ideas 2020 • Final goal: UBIQUITOUS COLLABORATION • Intermediate steps: • Mobile Collaboration (RTD projects started in 2004, end by 2007). • Integrated collaboration (RTD projects started in 2006, end by 2009). • Integrated Group-oriented Collaboration (no start date). • Contextual Collaboration (no start date). • Collective intelligence (no start date) Semantic Web and social web can jointly contribute

18. Research lines 2020 • Ubiquitous collaboration • Collective intelligence • Contextual collaboration • Integrated group-oriented collaboration • Mobile collaboration Longer Term (2020) Medium Term (2010) Security and control (permanent)

19. Ubiquitous Collaboration • To make collaboration services as an inherent part of all work activities. To make possible to collaborate with anyone, at any place, at any time. It will benefit from progress in: • mobile collaboration, • integrated group-oriented collaboration and • contextual collaboration. • Impact: • Seamless collaboration for intracompany and intercompany collaboration (collaborative commerce.) • Early adopters: consulting firms, media, pharmaceutical companies, manufacturing and financial services. • Research areas: • Enlarge web 2.0 capabilities to include massive collaboration, • Pervasive collaboration: ePaper, augmented and mixed reality, • Group virtual presence. • Cooperativity: “usability for a group” vs usability for an user.

20. Collective Intelligence • Generating intellectual content (decisions, documents, ideas) from individuals coming together in ad-hoc way. No central authority. • Impact: • Foster creativity • more efficient way of producing creative content and certain services. • Inputs from web 2.0: • Wikis • Social networks

21. Integrated GROUP-ORIENTED collaboration • Comprehensive and integrated solutions (include collaborative infrastructures and architectures) to support collaboration between internal and external users considering GROUP ASPECTS. • Current research projects on Integrated Collaboration focus on individuals working together but do not consider the unique charecetristics and idiosincracy of a group. For example future integrated Group/oriented collaboration should focus on COOPERATIVITY (usability by a group) vs USABILITY by an user. • Impact • Reduce of IT management costs, • Reduce interaction cost across organizational boundaries. • Work to be done: • Leverage on the flexibility, decentralization and openness brought by web 2.0,

22. Mobile collaboration • Includes mobile devices, it is called c-pod (mobile device with collaboration features inside). Services comprised are: • Basic services: Mobile e-mail, IM, VoIP • Web/video/audio conferencing • Team workspaces. • Supporting Social network. • Impact: • Integration of mobile workers within the enterprise collaboration framework. • No new devices, but “collaboration enabling” devices (c-pod brand) • Work to be done: • to support conferencing, presence. • To go beyond e-mail, IM and calendar towards wikis and social networks.

23. Security and control • Collaboration systems have to increase security features and to allow the implementation of appropriate controls when implementing them within organizations . • Impact • It will allow the implementation of collaborative systems within organisations. • Work to be done : • Risk management, • Security issues (access control to knowledge), • Business continuity.

24. Contextual collaboration • Make all the collaboration services aware of the group context, including physical, cultural and social context. It will make explicit the activities that are relevant at a certain time, the context of those activities and what is needed to work on them. • Impact • To increase the use of collaboration services by the user. • Today’s work is characterized by multi-tasking and many interruptions. This requires systems that enable rapid context switching and that provide immediate awareness on the state of the affairs in a collaborative process. • Work to be done: • Role of semantic web here? • How to model context? • To be able to transfer what is really necessary for a particular interaction. • Presentation of information with multiple methods and representations and to create audience specific views based on the different roles and IPR interests involved in a collaboration process.

25. Agenda Ubiquitous Collaboration. Reflections from the EC/ESA Experts group. ICT in FP7 (EU RTD Framework programme 2007-2013)

26. EU research: the story so far 1952: ECSC treaty; first projects started March 1955 1957: Euratom treaty; Joint Research Centre set up 1983: ESPRIT programme 1984:First Framework Programme (1984-1987) 1987: ‘Single EuropeanAct’ – science becomes a Community responsibility; Second Framework Programme (1987-1991) 1990:Third Framework Programme (1990-1994) 1993: Treaty on European Union; role of RTD in the enlarged EU 1994:Fourth Framework Programme (1994-1998) 1998:Fifth Framework Programme (1998-2002) 2000: European Research Area 2002:Sixth Framework Programme (2002-2006) 2005: Proposal for the Seventh Framework Programme (2007-2013; 2007-2011 for Euratom)

27. FP7 budget(€ 54 582 million, current prices)

28. “Cooperation” – Collaborative Research – Themes 1. Health 2. Food, Agri, Biotech 3. Information and Communication Technologies 4. Nano, Materials, Production 5. Energy 6. Environment 7. Transport (including Aeronautics) 8. Socio-econ 9. Security and space

29. FP7 2007-2013 ‘Cooperation’ budget Budget (€ million, I. Cooperation current prices) 1. Health 5 984 2. Food, agriculture and biotechnology 1 935 3. Information and communication technologies 9 110 4. Nanotechnologies, materials and 3 467 production 5. Energy 2 265 6. Environment 1 886 7. Transport 4 18 0 8. Socio - economic research 607 9. Security and space 2 858 Total 32 292 * * Not including non - nuclear activities of the Joint Research Centre: €1 751 million More on the budget

30. FP7 Timetable April 2005 September 2005 June 2006 September 2006 November 2006 December 2006? Dec. 2006/Jan. 2007 February 2007 Commission’s proposal Specific programmes’ proposal First reading at EP Common position at Council Second reading and approval at EP Adoption First calls for proposals Launch conference

31. Research contribution to the 3% objective– budget significantly increased € million

32. Implementation of ICT in the “Cooperation” part • Continuity of instruments • Collaborative projects; • Networks of Excellence; • Coordination/support actions • + New schemes • Joint Technology Initiatives • Coordination (ERA-NET; ERA-NET+; Article 169)

33. Agenda • Collaboration@work launched activities in 2006 • Findings of the Collaboration@work Experts Group: research lines 2020 • Vision 2020: Ubiquitous Collaboration • Web 2.0 – Lessons learned • Research lines 2020 • ICT in FP7 (EU RTD Framework programme 2007-2013) • Research on Collaboration in FP7

34. CWE Research approach. Proposal from our Experts Group. • Working on a set of priorities of the medium-term (FP7 calls 1 and 2) • Focusing and consolidating the RTD challenges in 3 building blocks: • Collaboration infrastructures for ubiquitous collaboration. • Reference architectures for integrated collaboration • New methods and concepts (new theory of Collaboration)

35. From RTD challenges into building blocks. Experts group proposal.

36. FP7 Specific programme legal Text • Legal text approved by the Council: • ICT supporting businesses and industry: • new forms of dynamic networked co-operative business processes, digital eco-systems including for empowering small and medium-sized organisations and communities; optimised work organisation and collaborative work environments such as knowledge sharing and interactive services (e.g. for tourism). • Details related to timing and budget of call for proposals not decided yet.

37. FP7 / FP6 differences. New funding approach. • Increase of budget. • Focus on: • Target outcome, e.g. Integrated solutions for contextual collaboration. • Expected Impact, e.g. on group creativity & collective intelligence for industry. • No mention of specific Enabling technologies, e.g. Semantic Web.

38. Agenda • Collaboration@work launched activities in 2006 • Findings of the Collaboration@work Experts Group: research lines 2020 • Vision 2020: Ubiquitous Collaboration • Web 2.0 – Lessons learned • Research lines 2020 • ICT in FP7 (EU RTD Framework Programme 2007-2013) • Research on Collaboration in FP7 • Conclusion

39. Conclusions • Leverage on web 2.0 will deliver benefits to organisations provided that it is adapted to work environments. • Semantic web should also take the web 2.0 ‘people/centric’ approach towards ‘human-centric collaboration’ • 2020 Collaborative systems: Collaboration@work. • Evolution of web 2.0 and convergence with current collaborative systems and Semantic Web. • Consider private/fun aspects as well as work components. • Cover the whole granularity: from individual level to group level. • Final goal: Ubiquitous Collaboration (contextual, integrated, Group-oriented, mobile, semantic-rich collaboration) Semantic Web and social web can jointly contribute

40. Thank you for your attention ! Isidro Laso-Ballesterosisidro.laso@cec.eu.intNew Working Environments Unit DG information Society and mediaEuropean Commission