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HCI for on-line Learning. Alan Dix Lancaster University www.hcibook.com/alan. what I’ll talk about. what is HCI some issues and guidelines top down analysis of e-learning from economics down. what is Human–Computer Interaction?. not just the screen design!
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HCI for on-line Learning Alan Dix Lancaster University www.hcibook.com/alan
what I’ll talk about • what is HCI • some issues and guidelines • top down analysis of e-learning • from economics down
what isHuman–Computer Interaction? • not just the screen design! • every aspect that affects the user
broader HCI issues • stakeholders • user’s model of systems • task analysis • organisation
Internet and CSCW (computer-supported cooperative work) • value • lots of decision points • marketing • what you say matters • community
… but details matter tooexample – colours • styles • cold north west - drab, low contrast • hot south east - bright, movement • human eye • contrast not colour • distractions
good use of colour • using conventions (red for alarms etc.) • ‘branding’ parts of an interface • occasional emphasis • redundant coding • i.e. in addition to other means • e.g. web link colours - also underlined • for diagrams, etc.
baduseofcolour • overuse - withoutverygood reason (e.g. kids’ site) • colour blindness • poor use of contrast • do adjust your set! • adjust your monitor to greys only • can you still read your screen?
four rules of navigation • knowing where you’ve been • or what you’ve done • knowing where you are • knowing what you can do • knowing where you are going • or what will happen
navigation and e-learning • ? where you are going when you haven’t learnt it yet! • history is complicated • overviews and maps • breaking rules for pedagogy • suspense – don’t say what’s coming • control – only progress when allowed
the golden rule of design understand your materials …, people, machines, learning models
physical things • directness of effect • push and it moves • locality of effect • here and now • visibility of state • small number of relevant parameters
what’s special about computers? • complexity of effect • computation • non locality of effect • in space – networks • in time – memory • hidden state • large number of invisible variables
understanding the media • time • network delays, initialisation, layout time • space • screen size, fonts and spacing, precise location • colour • ‘safe’ 216 ... • interaction • standard navigation ++
design of pages content rich heavy text v.s image rich CD ROM style or ... the quick and the dead
interactions • internet delay experiment • fast (1 s) and slow (5 s) delays • menu-based information system • perfomance: time & accuracy • post test questions
interactions • internet delay experiment • fast (1 s) and slow (5 s) delays, menu-based information system, perfomance: time & accuracy, post test questions • results • longer delays slower performance • longer delays better memory why?
interactions • internet delay experiment • longer delays slower performance • longer delays better memory • why? • reading during gaps – interstitial learning • high cost of failure – more concentration – more ‘processing’
what is the core business of an educational institution? • Education • teaching and learning e-learning • Validated certificates • e-exams, e-assessment ?
economics of education Professor Alan’s formula! Student–Staff Ratio Student Contact Hours = Class Size Staff Contact Hours
e-learning? Effective Class Size = Students per Cohort Nos. of Cohorts in Course Lifetime Preparation Hours per Delivery Hour (relative to normal delivery)
user interfaces • development • choice of content, design of materials • management • monitoring progress, marks, etc. • the oldest IT systems in education! • learning • student and staff together
IT in learning? • information • communication • c.f. Ann Light • simulation • as tool • Note taking etc, e.g. classroom 2000 • as actor (teacher, assistant) • Elisa, student models
information • paper • narrative & sequential • web • episodic & non-linear • knowledge is non-linear … • … but much of memory is(e.g. bus tours)
communication • who: • student–teacher, student–student • how: • public or private • issues • timeliness, notification, belonging • efficiency? • email vs. FAQ … process
communicationthink about dynamics • process matters • email => FAQ … more efficient? • lost sense of community • start-up • good when everyone uses it? • zero point value • freshness • bulletin board or web pages • need constant change or notification
simulation • faster than life • economic models • more accessible than life • virtual landscapes • more flexible than life • physics and ARK • biased and correlated coins
as tool – eClass Georgia Tech, Atlanta http://www.cc.gatech.edu/fce/c2000/
eClass - lessons • low intrusion (during lecture) • no interpretation • indexing (c.f. video)
as teacher • early detection • e.g. spelling checking • N.B. no learning of bad habits • low judgement