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Web Content Management System. Developing a System for Managing Web Content York Libraries Content Management System - Demo. Doug Fenwick Manager Application and Bibliographic Systems York University Libraries [email protected] Access 2004 - October 14, 15, 16 - Halifax, Nova Scotia.

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web content management system

Web Content Management System

  • Developing a System for Managing Web Content
  • York Libraries Content Management System - Demo

Doug Fenwick

Manager Application and Bibliographic Systems

York University Libraries

[email protected]

Access 2004 - October 14, 15, 16 - Halifax, Nova Scotia

Tuan Nguyen

Application Support Specialist

York University Libraries

[email protected]

1

web content management

Web Content Management

  • Three years ago a group was formed with the task of revising and improving the York Libraries website. This brief presentation will:
    • Identify the major problems
    • Define the objectives for improvement
    • Describe how an OpenSource “Content Management System” helped meet those objectives

Access 2004 - October 14, 15, 16 - Halifax, Nova Scotia

5b

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Web Content Management

  • Problems identified with the Library website
    • Haphazard development
      • Lacked an organizational plan
      • Content created with several different HTML editors
    • Few layout standards - or not consistently applied
    • Navigation was inconsistent
      • Internal links to other pages
        • Link changes required manual effort – often missed
      • Lacked bread crumb trail
      • Lacked navigation bar
    • Frequent replication of information on several pages
      • Content change required manual effort to change all

Access 2004 - October 14, 15, 16 - Halifax, Nova Scotia

2

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Web Content Management

  • Problems identified with the Library website
    • Administration of the website was insistent and confusing
      • Two servers: development and production
      • Rights to publish on the production server were limited to three individuals
      • Notified via Email
      • Often a delay of several days before content was updated
      • A large site with many pages, but lacked an overall schema
        • Where is it? What is it?
        • Who created it?
        • Last updated? Still valid?

Access 2004 - October 14, 15, 16 - Halifax, Nova Scotia

3

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Web Content Management

  • Problems identifiedwith the Library website
    • Introduced MS FrontPage in an attempt to improve usability
      • Did reduce problems related to editor differences and encouraged more staff to create content
      • But introduced new problems
        • Software on installed on the workstation
        • Frequent updates
        • Required formal training sessions ($)
        • Easy to become creative – too creative
          • Standards declined further
        • Too Microsoft–centric

Access 2004 - October 14, 15, 16 - Halifax, Nova Scotia

4

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Web Content Management

  • Problems identifiedwith the Library website
    • Lacked dynamic interface to eResource database
      • Static pages – alpha lists - updated daily
        • As the number of eJournals increased they became difficult to use
      • Lacked the ability to search for electronic resources
      • Needed a more informative and useful display of search results
    • Limited development possibilities

Access 2004 - October 14, 15, 16 - Halifax, Nova Scotia

5

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Web Content Management

  • Having identified the problems the next step was to define our objectives for improving the management of the website and it’s content.
  • During this time we became aware of the term “Content Management System” which implied more than just Web page construction or a means of mapping large Web sites.
  • Instead it implied the breaking down of Web pages into smaller blocks of content which are stored in a database and can be used to dynamically build Web pages.
  • The concept of a discrete web page began to break down.
  • Some of the concepts and terminology inherent to Content Management are reflected in our objectives.

Access 2004 - October 14, 15, 16 - Halifax, Nova Scotia

5b

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Web Content Management

  • Objectives for Improving the Management of Web Content
    • Reduce dependency upon desktop software
      • Only need a web browser
    • Easy to learn
    • Easy to enter content
      • Encourage concentration on content rather than “look” of pages
      • Simple WYSIWYG/HTML editor for entering content
      • Ability to import existing documents and images
    • Impose standards for consistent presentation
      • Style sheets
      • Custom templates
      • Objects which define type of content being entered

Access 2004 - October 14, 15, 16 - Halifax, Nova Scotia

6

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Web Content Management

  • Objectives for Improving the Management of Web Content
    • Improve navigation
      • Navigation bar, bread crumbs, improved link management
    • Distribute responsibility and increase the number of content creators
      • Define Roles for individuals
        • (Content Entry / Editor / Publisher)
        • Flexible - broad or narrow interpretation
      • Workflows – assigning tasks by Role
    • Dynamic management of content
      • Content immediately updated when published
      • Reusable content blocks – to reduce replication
      • Life cycle (define duration that content is available)

Access 2004 - October 14, 15, 16 - Halifax, Nova Scotia

7

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Web Content Management

  • Objectives for Improving the Management of Web Content
    • Version Control
      • Ability to roll back to a previous version of the page
      • Useful for sessional pages
    • Affordable
      • Buy or Build?

Access 2004 - October 14, 15, 16 - Halifax, Nova Scotia

8

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Web Content Management

  • OpenSource Content Management System
    • Proprietary OpenSource
    • ArsDigita (ArsDigita Community System)
      • framework for development
    •  RedHat
      • Redhat Web Application Framework
    •  OpenSource Community: Byline - http://byline.objectweb.org/
    • Components
      • Java
      • Java Server Pages (Apache/Tomcat)
      • Oracle or postgreSQL

Access 2004 - October 14, 15, 16 - Halifax, Nova Scotia

9

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Web Content Management

  • Accomplished to date
    • May 2002 implementation – included revised Library website
    • Move all existing static pages into CMS
    • Integrated searching of eResource database
    • Dynamic display of search results with improved interface
    • Wrapper templates for ILS
    • Interface and template for subject specialists to create Subject Resource Guides

Access 2004 - October 14, 15, 16 - Halifax, Nova Scotia

10

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Web Content Management

  • In Progress
    • Interface and template for an Information Literacy Course tool
    • Dynamic and customizable lists of recently acquired print and electronic resources
    • Generic tool for designing library surveys
      • Data retention
      • Data analysis tool

Access 2004 - October 14, 15, 16 - Halifax, Nova Scotia

11

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