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Cathay Pacific LOSA

Cathay Pacific LOSA. 2001 & 2005. Training for Safety Aiming for Excellence. Cathay Pacific Airways 2006 is our 60 th Birthday! from 2 DC3s to a fleet of 95 wide-bodies > 80 pax Aircraft (A340, A330, B777, B747) 14 all-cargo B747 aircraft ~ 2000 pilots

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Cathay Pacific LOSA

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  1. Cathay Pacific LOSA 2001 & 2005 Training for Safety Aiming for Excellence

  2. Cathay Pacific Airways 2006 is our 60th Birthday! from 2 DC3s to a fleet of 95 wide-bodies > 80 pax Aircraft (A340, A330, B777, B747) 14 all-cargo B747 aircraft ~ 2000 pilots ~ 16000 total staff

  3. Cathay’s homeChep Lap Kok, Hong Kong 50 Destinations worldwide CX aircraft daily in: NYC or JNB LHR or SYD NRT or FRA DEL or DPS CX is truly international…

  4. "Without data you're just another person with an opinion" We've got data… lots of it!

  5. Data Sources… • FOQA/QAR • a mature program capturing 90% of flights (part of our change management system) • Reporting Culture • Air Safety Reports • Confidential Reports • Training & Check Reports (8 per pilot per year ~16,000 reports)

  6. How do we make sense of all the data? Is it valid? Is it relevant? Does it reveal trends? (or conceal them!) How can we make the data smarter? 1. In Cathay Pacific, LOSA pointed us to where we should focus our efforts.

  7. LOSA: - is not Reactive • (to an incident / accident) • LOSA: - is not Guesswork • (he who shouts the loudest will be heard) LOSA: - is“a day in the life of CPA”

  8. LOSA Flights 2001 / 2005 Aircraft type Observations • A330/340 83 / 117 • B777 51 / 46 • B747-200F 0 / 44 • B747- 400 (incl. Freighters) 26 (0) / 67 Total: 160 / 274

  9. LOSA 2001 was used to validate and verify data from other sources. LOSA 2001, together with the other data, has driven some changes in Cathay Pacific: • New stabilised approach criteria. • New SOP for Flap and Gear selection. • New take-off and approach briefings. • New standardised approach and landing callouts.

  10. Biggest single shift in Cathay as a result of LOSA 2001 Threat & Error Management program • Every pilot has completed a TEM course • Built modules to emphasise TEM into annual recurrent training • Named "threats" in all departure & arrival briefings • Got Check & Training pilot buy-in

  11. We Knew Changes Had Occurred In Our Airline. Obvious • Analogue to glass • 3-man to 2-man cockpits • Demographics - multi-cultural crew • Analogue to glass • 3-man to 2-man cockpits • Experience levels dropping (hours: not = experience!) • Demographics - multi-cultural crew Subtle • Experience levels dropping (Hours ≠ Experience) • Automation complacency (Magenta / green line pilots) • High threat environment (Weather, ADDs, ATC, etc) 2. LOSA helped us to understand these changes.

  12. 3. LOSA is underpinned by TEM Principles. Monitor / x-check has become a common phrase among Cathay pilots (LOSA had told us that we were average at monitoring!) We encourage a culture of “healthy skepticism” on our flightdecks Error Management can actually be commended (Criticism and blame are not the only responses!) Threat anticipation is a key ingredient of our briefings

  13. Moving On… In Cathay we took the positives from LOSA • What have we been doing right? • What are our strengths? (don’t lose these) • What are our weaker areas? (let’s focus our attention here)

  14. Captain’s Leadership SOP Briefings Automation Management Where Do We Start? LOSA can point to which stave needs fixing first. But the safety culture (water level) can only reach the height of the weakest performance mark (lowest stave). Everybody likes to hear what we are doing well (Captain’s leadership, Communication environment)

  15. SUMMARY • LOSA is underpinned by TEM • LOSA helped us to understand the changes in our airline • LOSA pointed us to where we should focus our efforts

  16. Managing the future… “Life is lived forward but understood backward.” Kierkegaard We all want to be able to see into the future! LOSA is helping to “ensure safety comes first” in Cathay Pacific LOSA is a Safety Management Tool that gives us a health-check of our safety culture. It gives valuable data, enabling us to introduce changes to our safety lifestyle.

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