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“THE APPROACH OF TURKISH WORKFORCE TO ETHICS” SURVEY

“THE APPROACH OF TURKISH WORKFORCE TO ETHICS” SURVEY. Objective. The objective of the survey is to find out the approach of Turkish workforce to ethics and corruption in general and to business ethics. Methodology. The study is designed in two stages;

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“THE APPROACH OF TURKISH WORKFORCE TO ETHICS” SURVEY

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  1. “THE APPROACH OF TURKISH WORKFORCE TO ETHICS” SURVEY

  2. Objective The objective of the survey is to find out the approach of Turkish workforce to ethics and corruption in general and to business ethics.

  3. Methodology The study is designed in two stages; • Exploratory stage: Interviews with the advisory board consisting of 9 opinion leaders in Turkey. The advisory board members are; Oğuz Babüroğlu, Mustafa Koç, Bülent Eczacıbaşı, Tosun Terzioğlu, Faruk Yöneyman, Kemal Köprülü, Metin Çakmakçı, Ahter Kutadgu, and Güven Alpay • Quantitative stage: Face to face interviews with Turkish workforce

  4. Fieldwork • The study is carried out among people representing Turkish full time workforce aged 18 and over, living in urban and semi-rural areas of twelve provinces - İstanbul, Bursa, Ankara, Konya, İzmir, Denizli, Samsun, Trabzon, Adana, Antalya, Erzurum and Diyarbakır. • The fieldwork is carried between 1-14 June 2002. • 1033 respondents are interviewed in total.

  5. Fieldwork • The breakdown of the interviews are as follows;

  6. Data Weighting • The data gathered from 1033 respondents was weighted according to DİE (Prime Ministry State Institute of Statistics (SIS)) statistics to reach the most accurate results before making any analysis. • The data weigthed according to sex, age group, settlement area, and economic status data of DİE (Prime Ministry State Institute of Statistics (SIS)) belonging to the year 2000. The differences due to weighting is within 5% error margin.

  7. Awareness of Ethics and Total Quality Management Have you ever heard of ethics concept? Have you ever heard of TQM? Base=1033 * The sums of the percentages may not add up to 100% due to “Do not know/ No answer” percentages

  8. Having Written or Verbal Standards of Ethics in the Company Worked in Does your company have any written or verbal standards of ethical business conduct (for example, a code of ethics, a policy statement on ethics, or guidelines on proper business conduct) that provide guidance for your job? Base=1033

  9. Having Training on Standards of Ethics in the Company Worked in Does your company provide training on its standards of ethical conduct? Base=1033

  10. Finding Ethics Training Useful (Base : Those who received training in the company worked in) Ethics training is useful in guiding my decisions and conduct at work Base=377 The 36,5% of the respondents have ethics training in their firms.

  11. Observation of Misconduct or Unethical Behavior in the Company Worked in Did you observe any misconduct or unethical behavior at your work? Base=1033

  12. Ethical Attitudes I. Found Important and Practiced • Not doing the following: stealing, theft, or related fraud • Making its payment obligations on time • Giving value to its customers • Paying its tax dues regularly • Not giving or accepting bribes, kickbacks, or inappropriate gifts • Not making discrimination on the basis of race, color, gender, age, or similar categories II. Found Important but Not Practiced Enough • Giving value to its employees • Keeping the promises and commitments given to the employees, customers, public • Telling the truth to the employees, customers, vendors, or public

  13. Ethical Attitudes- Continued III. Less Important but Practiced • Obeying environmental and safety laws or regulations IV. Less Important and Not Practiced Enough • Correct and legal records and reports • Diverse opinions are valued and encouraged in my organization • Giving the needed information to employees, vendors, or the public

  14. Neither agree Strongly Strongly disagree Disagree nor disagree Agree agree 1 ---------------- 2 ------------------- 3 ------------------- 4 ------------------ 5 The Attitudes Towards Ethical Companies • Total % Strongly • (Agree % + Strongly Agree %) agree % • I would prefer to buy the products of an ethical company • than an unethical one if they have the same price 83.729.5 • The products/ services of companies that are ethical • have better quality80.228.1 • I would prefer to work for a ethical company than an • unethical one if they pay the same salary76.629.8 • International companies are more ethical than • national companies63.2 11.8 • I believe that private sector is more ethical than the • public sector in Turkey60.214.9

  15. Neither agree Strongly Strongly disagree Disagree nor disagree Agree agree 1 ---------------- 2 ------------------- 3 ------------------- 4 ------------------ 5 The Attitudes Towards Ethical Companies -Continued • Total % Strongly • (Agree % + Strongly Agree %) agree % • It is very hard to obey its own ethical standards for a company • if that company has relations with the government 57.88.5 • Organizations face unfair competition because of • being ethical 57.010.6 • I would prefer to buy the products of an ethical company • one even though they have a %25 higher price 55.612.7 • I would prefer to work for a ethical company than • an unethical one even if they pay %25 less salary 55.515.3 • Small and medium sized companies are more ethical • than large scaled companies 47.07.5

  16. Impact of Criteria to Being an Ethical Company and Current Situation in the Company Worked in • High Impact and High Agreement • My coworkers set a good example of ethical business behavior • Top management sets a good example of ethical business behavior • My organization’s concern for ethics and doing the right thing is an important reason that I continue to work here • I can report unethical practices of people without fear of negative consequences • Everyone working in the organization are held accountable if they are caught violating my organization’s ethics standards • My organization does what is right, not just what is profitable • Top managers here would turn down business or other opportunities if it meant compromising my organization’s values and standards of business conduct • My organization has values and standards of behavior that the people who work here really believe in

  17. Impact of Criteria to Being an Ethical Company and Current Situation in the Company Worked in-Continued • II. High Impact but Low Agreement • No attributes in this area • III. Low Impact but High Agreement • Top managers are held less accountable than the employees if they are caught violating my organization's ethics standards * * The attribute has a negative impact

  18. Impact of Criteria to Being an Ethical Company and Current Situation in the Company Worked in-Continued • IV. Low Impact and Low Agreement • If I report my ethics concerns, I will be seen as a troublemaker by management* • If I report my ethics concerns, I will be seen as a snitch by my coworkers* • I feel pressure from my coworkers/ managers to violate my organization's ethics standards* * The attribute has a negative impact

  19. Somewhat Not ethical at all Not ethical ethical E thical V ery ethical 1 ---------------- 2 ------------------- 3 ------------------- 4 ------------------ 5 Ethics of the Company Worked in How ethical do you think your company is in general? Base=1033

  20. Neither agree Strongly Strongly disagree Disagree nor disagree Agree agree 1 ---------------- 2 ------------------- 3 ------------------- 4 ------------------ 5 Opinions on the Statements Regarding Improvement of Ethics in Turkey • Total % Strongly • (Agree % + Strongly Agree %) agree % • Unethical firms should be punished93.844.5 • There has to be reconstruction of government in • Turkey for ethics to be settled92.640.8 • There has to be an economic development in • Turkey for ethics to be settled92.339.3 • Rewards should be given to the ethical firms • to encourage them89.535.8 • There has to be reconstruction of political system in • Turkey for ethics to be settled 88.943.1

  21. Neither agree Strongly Strongly disagree Disagree nor disagree Agree agree 1 ---------------- 2 ------------------- 3 ------------------- 4 ------------------ 5 Opinions on the Statements Regarding Improvement of Ethics in Turkey -Continued • Total % Strongly • (Agree % + Strongly Agree %) agree % • Ethical firms should be encouraged by the • Non Governmental Organizations 88.027.9 • The behaviors of the top managers should be changed in • Turkey for ethics to be settled87.9 31.8 • The process of institutionalizing of firms should be • completed in Turkey for ethics to be settled78.9 23.5 • There has to be an increase in the pressure of the consumer • and public on the firms in Turkey for ethics to be settled 78.526.1 • There has to be an increase in the number of the • international firms in Turkey for ethics to be settled 67.9 22.1

  22. The ethics concept in Turkey in the coming years... Base=1033

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