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YOU CAN’T SEND A DUCK TO EAGLE SCHOOL

YOU CAN’T SEND A DUCK TO EAGLE SCHOOL. A few years ago I was having lunch with a top executive from a company known for the legendary service. I asked him how they did it and he said something I never Forgot…. He said, "you can’t send a duck to eagle school”. I said, “Excuse Me.”.

abigail-zamora
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YOU CAN’T SEND A DUCK TO EAGLE SCHOOL

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  1. YOU CAN’T SEND A DUCK TO EAGLE SCHOOL

  2. A few years ago I was having lunch with a top executive from a company known for the legendary service

  3. I asked him how they did it and he said something I never Forgot…

  4. He said, "you can’t send a duck to eagle school”. I said, “Excuse Me.” He Repeated “You can’t send a Duck to eagle school,

  5. You can’t teach some one to want to serve;you can’t teach people to smile;you can’t teach personality…

  6. But we can hire people, who have those qualities and teach them our product and then our culture.”

  7. I never forgot what he said that day…I wish I had heard it 10yrs sooner!

  8. Here are a few other "Lesson’s learned "in my Recent years as an entrepreneur.

  9. If your company mission is to climb a tree,Which would you rather do;Hire a Squirrel, or…Train a horse?

  10. ATTITUDEIsn’t everythingBut it’s pretty darn close.

  11. If you chase TWO rabbits,BOTH will escape

  12. CUSTOMER SERVICE IS NOT A DEPARTMENT…It’s an attitude.

  13. The road to SUCCESSis not always a ROAD

  14. BURN BRIGHTLY WITHOUT BURNING OUT.Wisdom is knowing the right path to take….INTEGRITY is taking it.

  15. PROCRASTINATIONis attitude’s natural assassin.Less is almost always MORE.

  16. Even EAGLES need a PUSH

  17. And finally an old Chinese poem that I love: • Go to the people • Live among the people • Learn from them • Start with what they know • Build on what they have. • But of the best leader’s,

  18. When their Task is accomplishedTheir work is doneThe people will say…We have done it ourselves

  19. Thanks for spending your valuable Time..& Thanks for your patience…!! THANK YOU

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