National Maternity Survey 2013 Webinar. December 12 th 2012. Survey development: stage one . Consultation with NHS trusts
December 12th 2012
Consultation with NHS trusts
Feedback from past cognitive testing
Consultation with stakeholders
Focus groups with new mums
Two focus groups conducted in London with new mums focusing on their experiences and the importance of different aspects of their experience.
The proposed new questionnaire has been thoroughly tested with 26 new mums across different Boroughs of London and Oxford.
As part of the development we sent a sampling questionnaire to trusts find out whether trusts can identify if they provided antenatal and postnatal care to women who gave birth at their trust. This has formed the basis of further decisions.
What has this resulted in?
A redeveloped questionnaire with a strong focus on patient experience. Questions which are not understood, can be collected in other ways or do not provide actionable or clear information have been removed.
Some of the proposed new questions are focusing on continuity of care, communication (including listening), respecting decisions and choice.
We have proposed adding existing questions from the 2007 survey such as cleanliness and respect and dignity back into the questionnaire.
The questionnaire is not finalised at this stage.