1 / 2

Why Settle for “Good Enough” Video Collaboration in Your Contact Center?

Video conferencing may be good enough and some “good enough” might not be sufficient for particular business. That is where Vidyo outperforms. Using the integration of patented features like Genesys, Vidyo aims to provide the highest quality, most reliable alternative to in-person video communication for customer engagement.<br><br>Know more: http://www.vidyo.com/

Vidyo
Download Presentation

Why Settle for “Good Enough” Video Collaboration in Your Contact Center?

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Vidyo Blog Post | December 7, 2015 Why Settle for “Good Enough” Video Collaboration in Your Contact Center? Author: Sam Waicberg We firmly believe our patented technology provides the highest quality, most reliable alternative to in-person communication, that’s why companies are joining our ecosystem of partners. Today Vidyo shared customer engagement news on a new integration with Genesys using the Vidyo Adapter. The Vidyo Adapter for Genesys will seamlessly integrate into the Genesys customer experience platform and provides a native experience for video-enabled Genesys content center agents who want to visually connect with customers. This integration with Genesys is just one example of Vidyo’s Ecosystem and Connector Strategy at work. The VidyoWorksTMplatform is used to enable applications, workflows and endpoints with high quality reliable video collaboration. With the creation of multiple connectors, or integration points, to the VidyoWorks platform we can natively video-enable millions of new applications, services, workflows and more to visually connect businesses and individuals anywhere, anytime on virtually any device or form factor. This strategy is driving the creation of new applications every day such as video-enabled contact centers, help desks and telemedicine applications. www.vidyo.com | 1-866-99-VIDYO

  2. Central to the connector strategy and really at the core of everything we do at Vidyo – is the experience our technology provides. When the experience, the quality, matters the most, Vidyo is the clear choice. When “good enough” is not good enough, that is when Vidyo shines. We firmly believe our patented technology provides the highest quality, most reliable alternative to in-person communication, that’s why companies are joining our ecosystem of partners. Don’t settle for unreliable, low-quality video interactions, learn more about how high quality interactions are driving innovation across industries in the VidyoWorks Showcase today. www.vidyo.com | 1-866-99-VIDYO

More Related