The Audit Introductory Meeting and Interviews. October 19, 2004. Learning Objectives. Importance of establishing rapport Standard introductory meeting topics Effective meeting agenda planning Phases of an interview Tips for effectively performing within each phase Practice with an exercise.
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October 19, 2004
(1) Maintaining appropriate eye contact with the interviewee.
(2) Occasionally nodding affirmatively to display understanding and interest.
(3) Using expectant pauses to indicate to the interviewee that more is expected.
3. Probing or follow-up