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Stress. What is it? Sources of stress Consequences of stress Coping with stress. What is Stress?. “A physiological and emotional response to stimuli ( stressors ) that place physical or psychological demands on an individual” The response: Discomfort Anxiety Feelings of being overwhelmed

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Presentation Transcript
Stress l.jpg
Stress

  • What is it?

  • Sources of stress

  • Consequences of stress

  • Coping with stress


What is stress l.jpg
What is Stress?

  • “A physiological and emotional response to stimuli (stressors) that place physical or psychological demands on an individual”

  • The response:

    • Discomfort

    • Anxiety

    • Feelings of being overwhelmed

    • Physical effects

    • Withdrawal


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General Adaptation Syndrome

Stage 1

Alarm

Stage 2

Resistance

Stage 3

Exhaustion

Normal level of resistance

Response to stressful event


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Sources of Stress

  • Personal characteristics and circumstances

  • Physical and task demands

  • Role characteristics


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Personal Characteristics

  • Type A vs. Type B

    • Type A = competitive, impatient, aggressive

    • Type B = more relaxed, balanced

    • Type A associated with higher levels of stress-related illness

  • Personal events

    • Changes in family circumstances

    • Economic pressures

    • Availability of support


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Physical and Task Demands

  • Physical demands of work

    • Noise, heat, dust

    • Too little privacy

    • Repetitive movements

  • Task demands

    • Serious consequences of decisions

    • Incomplete information

    • Nonprogrammed decisions


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Role Characteristics

  • Role overload

    • Too much to do

  • Role ambiguity

    • Uncertainty about what to do

  • Role conflict

    • Incompatible demands


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Consequences of Stress

Emotional exhaustion

leading to negative

responses to others

and eventual withdrawal

  • Emotional consequences

    • Irritability

    • Violent reactions

    • Burnout

  • Physical consequences

    • Sleep disturbances (too much or too little)

    • Headaches

    • Ulcers

    • High blood pressure / heart disease

    • Reduced resistance


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Reducing Stress

  • Redesign jobs or the workplace

  • Provide information

    • Reduce task demands

    • Reduce role ambiguity

  • Reduce commitments

No


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Managing Stress

  • Social support

    • Family

    • Friends

    • Support groups

  • Calming activities

    • Yoga, meditation or prayer

    • Exercise

  • Unhealthy coping mechanisms

    • Food

    • Alcohol or medications


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