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Agent Desktop for Amazon Connect - OMNINGAGE

Agent Connect<br>Agent Desktop for Amazon Connect<br>Looking for a modern and intuitive desktop for Amazon connect? Meet OMNINGAGE Agent Connect for Amazon Connect! <br>OMNINGAGE Agent Connect is a next-generation cloud desktop for Amazon Contact Centre. <br>u2022tModern Design and intuitive UX / UI<br>u2022t Analytics-based Dashboards and KPIs view<br>u2022t Inbound and Outbound call routing<br>u2022tCTI Controls<br>u2022tPhonebook<br>u2022tCustomer Journey Visualizer<br>u2022tCustomer Interaction History<br>u2022tWrapup Application<br>u2022tCRM integration<br>u2022tWFO Integration <br>Boost Agent productivity and engagement with OMNINGAGE connect.<br>u2022tNo license to buy or maintain => pay as you consume. <br>u2022tServerless Architecture => No Hardware or compute resources needed<br>u2022tFree Trial => Try Supervisor Connect for free for 30 days.<br>

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Agent Desktop for Amazon Connect - OMNINGAGE

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  1. Agent Connect Agent Desktop for Amazon Connect Looking for a modern and intuitive desktop for Amazon connect? Meet OMNINGAGE Agent Connect for Amazon Connect! OMNINGAGE Agent Connect is a next-generation cloud desktop for Amazon Contact Centre. Modern Design and intuitive UX / UI  Analytics-based Dashboards and KPIs view  Inbound and Outbound call routing CTI Controls Phonebook Customer Journey Visualizer Customer Interaction History Wrapup Application CRM integration WFO Integration Boost Agent productivity and engagement with OMNINGAGE connect. No license to buy or maintain => pay as you consume. Serverless Architecture => No Hardware or compute resources needed Free Trial => Try Supervisor Connect for free for 30 days. Watch our product videos and demos on our youtube channel: https://bit.ly/omningage-videos OMNINGAGE is a cloud customer engagement platform and offers products and solutions to enable smarter engagements that are Personalised, Effortless, Insightful and Consistent across all channels. OMNINGAGE is powered by Amazon and integrates with Amazon Connect and offers additional features including: ✅ Agent Connect (Agent Desktop) ✅ Supervisor Connect (Supervisor Desktop) ✅ CRM Integrations ✅ Dashboards and data visualisations ✅ Natural Language Understanding and Processing across all channels ✅ SMS and Email Routing Partner with us: Our team of experts help AWS partners to build a successful and profitable cloud-based CX practise. Name: OMNINGAGE Website: https://omningage.cloud/ Contact: +1 888 6175 382 | +44 330 088 3940 Address: 4 Calder Court, Blackpool, FY4 2RH, United Kingdom Email: sales@omningage.cloud

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