Organizational Culture I. Definition of Organizational Culture Some definitions include: “the accepted way of thinking, feeling, and acting in an organization” “shared beliefs about what is important and how things are done”
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I.Definition of Organizational Culture
Some definitions include:
“the accepted way of thinking, feeling, and acting in an organization”
“shared beliefs about what is important and how things are done”
“an interdependent set of values and ways of behaving that are common in an organization”
“social forces through which people learn norms and values. They are rewarded when they accept them and ostracized when they do not.
“social glue that binds members of the organization together through shared values, symbolic devices, and shared ideals”
“what goes on around here”
- standards of right and wrong that influence behavior
1. The golden rule – Act in a way you would expect others to act toward you.
2. The utilitarian principle – Act in a way that results in the greatest good for the greatest number of people.
3. The professional ethic – Take actions that would be viewed as proper by a disinterested panel of professional peers.
4. The TV test – Managers should always ask, “Would I feel comfortable explaining to a national TV audience why I took this action?”
5. The legal test – Is the proposed action or decision legal? Established laws are generally considered minimum standards for ethics.
6. The four- way test – Managers can feel confident that a decision is ethical if they can answer “yes” to the following questions: Is the decision truthful? Is it fair to all concerned? Will it build goodwill and friendship? Will it be beneficial to all concerned?
What’s social responsibility?
- Go beyond the law to act responsibly for social concerns.
What’s the difference between social obligations vs. social responsiveness?
- Responsiveness is guided by social norms that can provide managers with a meaningful guide for decision making.
How do managers become more socially responsible?
- Ethics- understood set of rules or principles that define right and wrong conduct.
- Use a code of ethics?
- Document of primary values and ethical rules the organization expects managers and employees to follow. In isolation, they do little, but if management considers them important and reaffirms their content, ethics can provide foundation for effective program.