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Lost Paperwork in Receiving Process - Causes and Solutions

In this process, original paperwork goes missing, causing delays and issues. This slide show identifies the causes and suggests solutions to prevent further problems.

Lucy
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Lost Paperwork in Receiving Process - Causes and Solutions

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  1. MUDA from missing paperwork When the original paperwork is found it needs to be matched with the copies of the receiving paperwork Now A\P can enter these 3 loads of metal Acct gives A\P copies of receiving paperwork Acct goes to QA gets their copy, makes a copy and returns QA’s copy Acct check with Manager over Purchasing & Receiving… advised to get a copy from QA Tuesday Acct check with A\P…paperwork has not shown up Acct checks in Receiving…paperwork not there Acct checks in Purchasing…paperwork not there Acct checks with A\P-reason-receiving paperwork not received Monday Accounting notices 3 loads metal not booked by A\P Repeat pressing page down key

  2. CONSTRAINT MANAGEMENT IDENTIFY(find problem)-Receiving paperwork getting lost EXPLOIT-define cause(s) and cure(s) CAUSES-Receiving person discards receivers -Someone other than stockroom receiving -Stockroom not manned at all times CURES-Have designated receiving personnel at all times -Train these individuals to take receiving paperwork to the stockroom SUBORDINATE (involve\train others)-Designated receivers trained ELEVATE(document improvement)-Follow up on progress INERTIA-Continue to look for ways to improve the system (Repeat pressing page down key) End of slide show

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