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TEAM/GROUP WORK Chapter 14 Lecture 2. Global activities and challenges often are: Complex Ambiguous What does this mean for you as leaders? We often face a future that is unknown We work in teams better to confront that future Learning lesson:

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Chapter 14 Lecture 2

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Global activities and challenges often are:



What does this mean for you as leaders?

We often face a future that is unknown

We work in teams better to confront that future

Learning lesson:

Planning as a group helps you face that future

You will have to make adjustments, but planning helps you stay focused on your main goals

Team Work

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What’s Our Perspective?

  • Groups/teams can be ineffective

    • When they serve no real purpose

    • When they invite people to play roles that do not lead to task accomplishment

  • But, as our exercise shows, groups also can be an effective way to accomplish a complex task

    • Group efforts take longer than individual ones

    • Satisfaction with group efforts often is higher than with individual ones

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What is the Process of Group Development?

  • Forming

    • when everyone is at their best and optimistic

  • Storming

    • establishing priorities

    • Creating order and roles

  • Norming

  • Performing

  • Adjourning

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People Play “Roles” in Teams

  • Innovator—generate ideas and concepts; often impractical but stimulating

  • Worker—practical; buckles down to get the job done but may lack vision

  • Monitor/evaluator—analyzes ideas and feasibility, can process complex data but may dominate too much with practicalities

  • Resource investigator—explores resources and ideas outside the group; may overextend and increase complexity but improves external contacts

  • Completer—concerned about keeping on schedule and completing details; often anxious but controlled and will work hard to meet goals

  • Free rider—see if others will pick up the slack

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So, How Do We Make a Team Effective?

  • Recognition of the group process

  • Planning

    • Shared vision and common objectives

    • Playing roles that help the group function

  • Linking objectives to evaluations

    • What gets rewarded is what gets done!

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Business Globalization Project Peer Evaluation


  • consistent, on-time attendance at all group meetings

  • Preparation:

    • met commitments to others; was prepared for all meetings and on all dimensions of individual assignment

  • Quality of Work:

    • ideas were well developed and presented, contributed to the group product, written work in final rather than draft or another form

  • Team Dynamics:

    • listened to others, helped all members contribute to the discussion, shared leadership for team meetings, volunteered to be group spokesperson

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    Symptoms of Group Dysfunction:

    • One member dominates others

      • Poor idea development will occur

    • Disagreements do not lead to productivity

    • Members do not attend meetings or disrupt when they do attend

    • Silence is the norm

    • You wish you were in another team

    • No one acknowledges that the team has a problem

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    Consider Your Own Experience

    What roles are most comfortable for you to play in a group or team?

    What are strengths and weaknesses of role playing in groups?

    How can your team enhance your strengths and minimize your weaknesses?