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User Group Exchange UM \Office Communications Server Review. Brian Jaenisch Microsoft Product Support Specialist Marco [email protected] . Microsoft Unified Communications. Messaging E-mail Calendaring Unified Messaging. Communications Instant Messaging Conferencing

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User Group

Exchange UM \Office Communications Server Review

Brian Jaenisch

Microsoft Product Support Specialist


[email protected]

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Microsoft Unified Communications

  • Messaging

  • E-mail

  • Calendaring

  • Unified Messaging

  • Communications

    • Instant Messaging

    • Conferencing

    • Remote Call Control

Identity & presence

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Communication Challenges

Distributed teams,

partners, and customers

Communication Overload

Security and compliance

High cost of communications

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Software Approach Enables Unification



E-Mail &

Instant Messaging

Efficient Controls

Streamlined Experience



E-Mail &

Unified Messaging










Separate management & experience

Voice Mail

Common Platform

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Microsoft Approach to Server Releases

  • eCustomers want regular, compatible, and consistent server releases with great targeted innovation

  • Microsoft roadmap anticipates 2-4 year cadence of releases

    • Major updates followed by minor “R2” updates (i.e., Windows Server 2003, followed by WS 2003 R2; Windows Server 2008, followed by WS 2008 R2)

    • R2 strategy enables improved release refinement and feature enhancements leading to quicker industry adaptation

    • Optional nature of R2 releases give IT more flexibility to leverage the latest server technology without feeling forced to upgrade their entire infrastructure

  • Of note with R2

    • 64-Bit only release

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Why Deploy Exchange UM?

  • Great features

    • Call answering (voice mail to Inbox)

    • Outlook Voice Access

    • Auto Attendant

  • Great TCO story over e-mail + voice mail

    • One message storage system – Exchange

    • One message transport system – Exchange

    • One directory system – Active Directory

  • Reliable, scalable, flexible architecture

  • If customer has Exchange and needs voice mail, they should consider Exchange UM

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Why Upgrade to Exchange 2010?

Microsoft Exchange Server 2010 helps you achieve new levels of productivity and performance by providing new and enhanced capabilities that meet the demands of your business for anywhere access to information, simplified IT administration, and improved security.

Increased Flexibility -With Exchange Server 2010, you can choose from on-premises deployment, delivered as a service by Microsoft, or a seamless mix of both. 

Anywhere Access - Enable employees to choose the best way to communicate no matter where they are by unifying access to e-mail, voice mail, instant messaging, and text messages from virtually any device.

Enhanced Security and Reliability - Exchange Server 2010 introduces a simplified approach to high availability and disaster recovery, to help you achieve new levels of reliability and reduce the complexity of delivering business continuity.

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Collaborate Effectively

A Familiar and Rich Outlook Experience Across Clients, Devices and Platforms




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Collaborate Effectively

Rich Mobile Messaging Experience with ‘Desktop Class’ Features and Functionality

Voice Mail Preview

Conversation View

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Three Steps to Rolling Out Office Communications Server

Provide a more customized telephony infrastructure for mobile workers, tele-workers, and new employees

Reduce interruptions and help your employees find the right people, right away

Lower your costs and reduce travel while increasing collaboration

Provide a more flexible voice experience while starting to reduce your telephony costs

Broadly deploy audio, web, and video conferencing while removing your reservation-less audio costs next

Light up your Microsoft Office investments by broadly deploying instant messaging and presence right away

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Your Connection to the Future

We want to become your trusted technology advisor!