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Mobile Cloud Call Center

Go2marketu2019s mobile cloud call center is a mobile-accessible platform for maintaining customer calls and interaction. The mobile call center is an extended version of cloud call centers yielding more scalability, reliability & flexibility.<br><br>https://www.go2market.in/mobile-cloud-call-center/

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Mobile Cloud Call Center

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  1. Mobile Cloud Call Center Application to enhance the overall customer experience.

  2. In the outbreak of deadly coronavirus, there has been a diversified effect on the current working scenarios. Due to complete lockdown, your industry might be affected to maintain a safe working of your employees. In the era of digital media & technology, Go2Market came up with the extension of cloud call center services that helps to engage with your customers through its agents for outgoing as well as incoming voice calling using Mobile App based work from home solution. Our businesses focus on customer satisfaction & feedback. So, there is no point sitting home ideally when your team can operate from home. We are well aware of the latest technology out in the market and its significance for your work profile.

  3. Let’s take an overview of our innovative service i.e. Mobile Cloud Call Center Application: What is Mobile Cloud Call Center? A mobile cloud call center application is a mobile- accessible platform for maintaining customer calls and interaction with your agents at ease of work from home. It is an end to end remote solution with advance features to yield more scalability, reliability and Flexibility. We deliver you a smart solution to maintain call center.

  4. Featuring Factors of Mobile Cloud Call Center: 1. Outgoing calls: Easy outgoing calls from the mobile App with PRI (Primary Rate Interface) Number as CLI (Command-Line Interface). It assigns unique outgoing CLI for different leads. 2. Dial-out Mode: It comes with dial options either you can call using Click2Call or Mobile Dial Pad for connecting to PRI DID (Direct Inward Dialing).

  5. 3. Preview & Manual Dial: It facilitates dialling against the data uploaded for a lead set using web UI or using mobile calling pad. 4. Incoming IVR: You can receive incoming calls using IVR functionality, welcome prompts, sticky agent etc. 5. Customized CRM: Create your unique CRM on the go & disposition of each campaign. 6. Call Recording: You can record calls to monitor agents’ real-time, draw feedback, performance reports etc.

  6. How Mobile Cloud Call Center Works Easy Processing with Numerous Benefits

  7. For more information, press only: https://www.go2market.in/ info@go2market.in +91 8595080808, 1800 3139 140

  8. Tag: mobile app call center, mobile app call center services, mobile app call center services in delhi, mobile app call center services in india, mobile app call center providers in delhi, mobile app call center providers, mobile app call center providers in india, mobile app call center price, mobile app call center companies, Go2Market, cloud call center services, incoming voice calling, call center, Click2Call

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