COM 373 Experience Tradition/uophelp.com

1. COM 373 Experience Tradition/uophelp.com for more course tutorials visit www.uophelp.com

2. COM 373 Experience Tradition/uophelp.com COM 373 Entire Course For more course tutorials visit www.uophelp.com • COM 373 Week 1 Communication Styles Paper • COM 373 Week 2 IMC Product Paper • COM 373 Week 2 Learning Team Selling Model Part I Presentation • COM 373 Week 3 Individual Customer Multimedia and Worksheet • COM 373 Week 3 Assignment Selling Model Part II Presentation

3. COM 373 Experience Tradition/uophelp.com COM 373 Week 1 Communication Styles Paper For more course tutorials visit www.uophelp.com • Communication Styles Paper • Prepare a 1,050- to 1,400-word paper that explains each stage of the consumer decision-making process and the importance of effective sales communication at each stage of the process. Discuss how different communication styles may affect selling relationships. Include the following:

4. COM 373 Experience Tradition/uophelp.com COM 373 Week 2 IMC Product Paper For more course tutorials visit www.uophelp.com • IMC Product Paper • Choose one product from the following: • Apple’s iPhone® mobile digital device • Nabisco’s 100 Calorie Packs • Geico® insurance

5. COM 373 Experience Tradition/uophelp.com COM 373 Week 2 Learning Team Selling Model Part I Presentation For more course tutorials visit www.uophelp.com • Learning Team Selling Model Part I Presentation • This is the first part of a multipart Learning Team assignment that culminates in Week Five. Please be sure to read ahead in the syllabus for future weeks’ portions. • Furniture to Go, Inc. has hired your Learning Team to develop a detailed selling model that will help the company increase sales—see Appendix A on the student website. Over the next 4 weeks, your Learning Team will work together to develop a professional presentation that displays the selling model your team creates. Refer to the selling model outline in Appendix B on the student website.

6. COM 373 Experience Tradition/uophelp.com COM 373 Week 3 Assignment Selling Model Part II Presentation For more course tutorials visit www.uophelp.com • Selling Model Part II Presentation • Prepare a 4- to 6-slide Microsoft® PowerPoint® presentation discussing steps 4 and 5 of your team’s selling model based on the case in Appendix A and the selling model outline in Appendix B. Include detailed speaker notes with your slides. • Present your Selling Model Part II Presentation

7. COM 373 Experience Tradition/uophelp.com COM 373 Week 3 Individual Customer Multimedia and Worksheet For more course tutorials visit www.uophelp.com • Week 3 Individual Assignment Read the Customer Multimedia and Worksheet • Complete the Sales Communications exercise by clicking the link located on your student website. • Submit the worksheet produced at the end of this exercise.

8. COM 373 Experience Tradition/uophelp.com COM 373 Week 4 Letter to Customer and Supervisor For more course tutorials visit www.uophelp.com • Week 4 Individual Letter to Customer and Supervisor • you have taken over a sales account where the previous sales associate did not effectively handle the customer’s needs. You have just received a letter from the dissatisfied customer—see Appendix C. After reading the letter:

9. COM 373 Experience Tradition/uophelp.com COM 373 Week 5 Case Study Analysis Paper For more course tutorials visit www.uophelp.com • COM 373 Week 5 Case Study Analysis Paper

10. COM 373 Experience Tradition/uophelp.com COM 373 Week 5 Final Selling Model Presentation For more course tutorials visit www.uophelp.com • Draft a second letter to your customer and make sure you do the following: • Develop trust and rapport. • Address the customer’s issues. • Propose alternative solutions.

11. COM 373 Experience Tradition/uophelp.com for more course tutorials visit www.uophelp.com