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Incident Support Simulation Training for Effective Communication

This simulation training module focuses on demonstrating Emergency Dispatch Support System (EDSD) tasks, effective documentation, and communication skills with supervisors and other functional areas in multiple incident scenarios. Students will practice regularly checking open requests, documenting and relaying information promptly, informing key individuals, and prioritizing work effectively. Evaluation will be based on participation and written documentation. Resource orders will be printed from the system. Get ready to enhance your skills!

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Incident Support Simulation Training for Effective Communication

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  1. Unit 11Simulation 4: Multiple Incident Support/Demob Slide 11-1

  2. Unit 11 Objectives 1. Demonstrate EDSD tasks including documentation and form utilization. 2. Demonstrate the ability to communicate with supervisors and other functional areas.

  3. Simulation Input Checklist • Regularly check open requests. • Document and relay information promptly. • Inform key individuals, dispatch offices and other peripheral support functions. • Gather adequate information concerning orders.

  4. Simulation Input Checklist • Check for information which may exist within expanded dispatch prior to asking outside entities. • Prioritize work at desk in order of importance.

  5. Student Evaluation Students will be evaluated on their participation and written documentation during the simulation.

  6. Documentation Management At the end of each simulation, students will turn in their documentation. Resource orders will be printed from ROSS.

  7. Any Questions?Time to Begin the Simulation!

  8. Unit 11 Objectives 1. Demonstrate EDSD tasks including documentation and form utilization. 2. Demonstrate the ability to communicate with supervisors and other functional areas.

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