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We at Zordial are a team of professionals having expertise in multiple CRMs -Salesforce, ServiceNow, Zoho, Monday.com, Hubspot. We have delivered many simple-medium-complex projects to our customers with full dedication, commitment. Customer satisfaction is our utmost goal and hence we contribute all our skills dedicatedly, to make them satisfied and happy by delivering in the given timeframe. Our 100% success rate has blessed us with a maximum number of repeat customers, benefited with the long-term response and huge business growth. If you want to experience our top-notch Salesforce services
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COMPANY PROFILE Transforming Ideas into Applications 1 Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company.
OBJECTIVE OF PRESENTATION • Collaboration : • Exploring Business Opportunities: Mutual Growth Through Partnership Discover new avenues for expansion and development. Foster collaborative relationships aimed at mutual Identify areas where our collaboration can create value and benefit. drive innovation. • Building Long-Term Relationships: • Embracing the Journey Ahead: Establish enduring partnerships founded on trust and Embrace the journey towards mutual growth with reliability. enthusiasm and dedication. Foster connections that evolve and adapt to meet Commit to exploring possibilities and unlocking changing market dynamics. potential together. Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 2
ABOUT US • Welcome to Zordial Technologies, where innovation meets excellence in the world of IT solutions. We pride ourselves on our commitment to innovation, quality, and customer satisfaction. • We leverage market experts, prioritize open communication, transparency, and collaboration, consistently exceeding client expectations. • Our comprehensive suite of services encompasses everything from CRM solutions to Web & Mobile development . Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 3
OUR MISSION & VISION Our vision is to empower our customers with innovative technological solutions to tailor their needs, fostering growth, efficiency, and success at every turn. Vision Mission Our mission is to pioneer the adoption and application technologies, particularly in CRM, AI, and cloud-based solutions. of cutting-edge Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 4
INDUSTRY ALLIANCES Salesforce MSP Partner Salesforce Crest (Gold) Consulting Partner We are also proud to be recognized We are proud to be recognized as a crest as Managed Service Provider (MSP) (gold) consulting partner of Salesforce, a of Salesforce. Our partnership with global leader in Customer Relationship Salesforce enables us to deliver Management (CRM) solutions. innovative CRM solutions. Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 5
OUR SALESFORCE CLOUD SERVICES Revenue Cloud (CPQ, Billing, Adv. Approval) Sales & Service Cloud Industry Cloud (EPC, Media Cloud, CRM Analytics Telecommunication) Certinia & Financial Service Cloud Marketing Cloud Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 6
OUR STATISTICS 310+ Projects 100+ Team Strength 75+ Happy Clients 100+ Salesforce Certification Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 7
OUR WORKING MODEL Managed Services Model Implementation Model ✔ On going L2 & L3 Support Model Bucket Hours Model Time & Material Model Fixed Cost Model ✔ ✔ Project Architecture Development from scratch ✔ ✔ ✔ Resource Augmentation Model ✔ Provide Resources on multiple Technologies Product Development Model ✔ Product Development ✔ Security & Review Clearance Process ✔ Product Listing Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 8
Salesforce Case Study #1 Requirement:- Implement solution to record Call center activity initiated by • Industry: Automobile - [[[[[[[[[[[[[[[[[[[[ automobile end user. Callcenters Solution & Approach:- We approached to implement Salesforce CTI and Custom [[[[[[[[[[[[[[[[[[[[ Screens to meet this requirement. Value Added to Customer:- Our Solution helped call Center team to see latest details of caller and [[[[[[[[[[[[[[[[[[[[ record their recent call activity. Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 9
Salesforce Case Study #2 Requirement:- Implement solution to analyze performance based on • Industry: Real-Estate [[[[[[[[[[[[[[[[[[[[ different criteria and Property Searching capability Call Center Integration Lead Registration Process Solution & Approach:- We approached to implement Salesforce reports & Charts to [[[[[[[[[[[[[[[[[[[[ make user able to see performance between Target vs achievement. Value Added to Customer:- Our Solution helped customer to analyze their current data and to [[[[[[[[[[[[[[[[[[[[ take decision for future prediction. Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 10
Salesforce Case Study #3 Requirement:- Implement an Automation of Opportunity Renewal • Industry: Health Care [[[[[[[[[[[[[[[[[[[[ Process. Solution & Approach:- We approached to implement Automation Flow for Opportunity [[[[[[[[[[[[[[[[[[[[ Renewal and API Integration to check performance of process. Value Added to Customer:- Our Solution helped customer to speed up their Renewal process to [[[[[[[[[[[[[[[[[[[[ smooth their Sales and Service process. Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 11
Salesforce Case Study #4 Requirement:- Implement an application to Handle Order and • Industry: Warehouse & [[[[[[[[[[[[[[[[[[[[ Inventory Management. Inventory Management Solution & Approach:- We implemented the Salesforce Standard Order Management [[[[[[[[[[[[[[[[[[[[ and custom Inventory management process to meet customer requirement. Value Added to Customer:- They can fetch the data from SFDC for Order and to custom Inventory [[[[[[[[[[[[[[[[[[[[ management to build the custom portal where they as manage their sales and inventory. Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 12
Salesforce Case Study #5 Requirement:- Implement integration between Agriculture portal & • Industry: Agriculture [[[[[[[[[[[[[[[[[[[[ Salesforce system. Harvesting Solution & Approach:- We implemented the a API Integration to exchange [[[[[[[[[[[[[[[[[[[[ data between both systems along with Error handling approach. Value Added to Customer:- Our Solution helped customer to store their data in proper sync between [[[[[[[[[[[[[[[[[[[[ both systems & speed-up more leads. Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 13
Salesforce Case Study #6 Requirement:- To transform existing product Configuration & • Industry: Event Management [[[[[[[[[[[[[[[[[[[[ Selling process in to Salesforce CPQ. Solution & Approach:- We approached to implement all required Salesforce CPQ [[[[[[[[[[[[[[[[[[[[ configuration to achieve the requirement and successfully transformed their existing selling process in through Salesforce CPQ configuration till CPQ Quote generation. Value Added to Customer:- Our Solution helped to achieve their goal of replacing their old process [[[[[[[[[[[[[[[[[[[[ (had lot of limitations) with new Salesforce CPQ process and made their sales more faster then previous. Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 14
OUR OTHER CRM SERVICES: Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 15
INDUSTRY ALLIANCES Monday.com Partner HubSpot Solution Partner Being an official partner of Monday.com, a Unlock the full potential of HubSpot with leading work operating system (Work OS) our expert solutions as a trusted HubSpot platform that empowers teams to Solution Partner. From seamless collaborate and manage projects integration to tailored strategies, we're efficiently. we offer cutting-edge project committed to driving your marketing and management solutions that streamline sales success workflows and enhance productivity for our clients. Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 16
LEADERSHIP TEAM Sandeep Singhal Hemant Paliwal Vaibhav Agarwal (Co-Founder & CEO) (Co-Founder & CTO) (CDO, Certinia Practice Head) (Exp 15+ years) (Exp 15+ years) (Exp 18+ years) Ritesh Agarwal Bhupendra Jain Shyam Saini (VP - Technical Strategy (Chief Technical Architect) (VP- Sales & Marketing) & Growth) (Exp 12+ years) (Exp 8+ years) (Exp 18+ years) ADVISORY BOARD Manoj Tondon Mr. Prasad (Chief Business Advisor) (Chief Technology Advisor, USA) (Exp 34+ years) (Exp 23+ years) Private & Confidential 17
TECHNICAL PARTNERS Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 18
OUR CUSTOMERS Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 19
DEVELOPMENT PROCESS RESEARCH, DESIGN & PLANNING AGILE DEVELOPMENT PRODUCT DEVELOPMENT Design Develop QA Feedback Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 20
INDUSTRIES & GEOGRAPHIES WE SERVED Insurance Pharmaceuticals Education Healthcare Canada UK India South Korea USA UAE Banking Manufacturing South America Australia Technology Utilities New Zealand Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 21
WHY CHOOSE US? Demonstrated Success and Accountability: • Completed 310+ projects. • Testament to our accountability and client satisfaction. • Our team's adaptability in diverse time zones and geographies. Our Success: Key Attributing Factors • 91% Recurring Clients. • One Resource Per Project Policy. • Single Point of Contact (POCs) for customer. • Customers Benefit from Dedicated Attention and Expertise. • Our Accessible Approach: POCs Ensure Prompt. Assistance which enhances Client Experience and Relationship. • Clients Have Direct Line to Solutions. • Our Commitment to Excellence. Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 22
CUSTOMER TESTIMONIAL “I have had a great experience working with “Zordial Technologies is an amazing this team on custom development company to deal with. We’ve used them for initiatives over the past few years. I've at least half a dozen Salesforce related especially been impressed with their projects, and we’ve always been impressed. honesty, willingness to jump on things They’re very cost-effective, and the best part quickly and the outstanding technical is that they get the job done quickly. We capabilities they have to be able to do things according to best practice. I have were so impressed we started to use them built a solid relationship with these guys for a few non- Salesforce development and would recommend them to anyone.” projects and they handled them amazingly. I Mike Demille, Director of Salesforce, Observpoint USA. highly recommend Zordial!” Eddie, VP System Architecture, SafeStreet USA. Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 23
THANK YOU! Jaipur, India USA +91 9785139561 (INDIA) +91 7976268788 (INDIA) +1 4704400590 (USA) www.zordial.com contact@zordial.com in @ZordialTech @zordial-tech @zordialtech Zordial Technologies is ISO 9001, ISO 27001 and ISO 20000-1 certified Company. 24