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Developing Your Resume. This module consists of three individual parts: Part 1: Understanding the Resume Part 2: Creating Your Resume Part 3: Locating Additional Resources . Learning Objectives. Understand the main areas of resumes Identify and correct errors in your resume

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developing your resume
Developing Your Resume

This module consists of three individual parts:

  • Part 1: Understanding the Resume
  • Part 2: Creating Your Resume
  • Part 3: Locating Additional Resources

Developing Your Resume

learning objectives
Learning Objectives
  • Understand the main areas of resumes
  • Identify and correct errors in your resume
  • Commit to re-doing your resume
  • Locate at least five different local resources or reference books

Developing Your Resume

part 1 understanding the resume
Part 1: Understanding the Resume

Job Applicant Contact Information

common errors in resumes
Common Errors in Resumes
  • Spelling errors, e.g., “Costumer Service”
  • Formatting issues, e.g., inconsistent information/columns do not line up
  • Missing or incorrect telephone number, e.g., wrong area code in (730) 555-1212 instead of (703)
  • Missing information in job description, e.g., “helped customers”
  • Dates out of sequence, e.g., most recent job not listed first
  • Wrong dates, e.g., list 1898 as HS graduation date instead of 1998

Developing Your Resume

common errors in resumes cont
Common Errors in Resumes cont.
  • Crazy email address, e.g., LazyGuy@slowmail.com
  • Irrelevant experience, e.g., highlight an astronaut seeking a job as a florist
  • Capitalization problems, e.g., non-capitalized proper nouns, 123 elm street or mcdonalds
  • Too many pages (have a small book)
  • Not enough information, e.g., listing just job titles with no details
  • Repeated information, possibly resulting from “cut and paste”

Developing Your Resume

customize resume for each job opening
Customize resume for each job opening

Sample Job Opening -- Help Wanted Ad:

Customer Service Representative

Do you speak with a smile? We are looking for talented Customer Service Professionals for entry-level positions with a rapidly growing firm located in Alexandria, VA. If you are team-oriented, enthusiastic, have a talent for customer interaction, and speak a second language, this may be the right job for you.

Qualified applicants will be team players that thrive in a fast-paced environment, with excellent problem-solving, multi-tasking, communication, and organizational skills. Basic computer skills and additional language skills are a plus!

Developing Your Resume

analyze what you can can t do
Analyze what you can/can’t do

Developing Your Resume

part 2 creating your resume
Part 2: Creating Your Resume

Personal Information

Career Summary and Objective Statement

Developing Your Resume

career summary and objective
Career Summary and Objective
  • “An outgoing, bilingual (English/Spanish) Customer Service professional with 3 years of retail experience seeking an Assistant Manager position to utilize XXX skills.”
  • “A reliable, certified HVAC Technician with 2 years of XXX experience seeking a Lead Technician position to XXXX.”
  • “A detail-oriented Accountant with 2 years of AP/AR experience seeking an Accounts Payable position that capitalizes on outstanding Excel and QuickBooks skills.”
  • “A compassionate CNA with 5 years work experience in a retirement home setting seeking XXXX position to make the most of recent XXX training.”

Developing Your Resume

indicate relevant skills and work history
Indicate relevant skills and work history

Skills

Employment History

Developing Your Resume

present or past tense
Present or Past Tense

Developing Your Resume

employment history i
Employment History (I)
  • Employment History
  • Hecht’s/Macy’s Alexandria, VA 07/05-Present
  • Sales Associate/Cashier
    • Greet customers, ask questions to determine needs, make suggestions, and assist them to find desired merchandise
    • Promote store credit card and specials to customers
    • Process cash and credit transactions, and balance drawer at end of shift
  • Marriott Hotel Greenbelt, MD 04/00-06/01
  • Waitress
    • Worked as member of team to efficiently serve guests
    • Accommodated guests and cheerfully served and tended to them

Developing Your Resume

employment history ii
Employment History (II)
  • Employment History
  • Hecht’s/Macy’s Alexandria, VA 07/05-Present
  • Sales Associate/Cashier
    • Greet customers, ask questions to determine needs, make suggestions, and assist them to find desired merchandise
    • Promote store credit card and specials to customers
    • Process cash and credit transactions, and balance drawer at end of shift
  • WHAT DID THIS PERSON DO FOR 4 YEARS? WHAT’S UP WITH THIS GAP?
  • Marriott Hotel Greenbelt, MD 04/00-06/01
  • Waitress
    • Worked as member of team to efficiently serve guests
    • Accommodated guests and cheerfully served and tended to them

Developing Your Resume

employment history iii
Employment History (III)
  • Employment History
  • Hecht’s/Macy’s Alexandria, VA 07/05-Present
  • Sales Associate/Cashier
    • Greet customers, ask questions to determine needs, make suggestions, and assist them to find desired merchandise
    • Promote store credit card and specials to customers
    • Process cash and credit transactions, and balance drawer at end of shift
  • Greenbelt High School Greenbelt, MD 07/01-06/05
    • Served as Board Member for the PTS
    • Managed school project budget
  • Marriott Hotel Greenbelt, MD 04/00-06/01
  • Waitress
    • Worked as member of team to efficiently serve guests
    • Accommodated guests and cheerfully served and tended to them

Developing Your Resume

part 3 additional resume resources tips and advice
Part 3: Additional Resume ResourcesTips and Advice
  • http://www.how-to-write-a-resume.org/
  • http://www.howtowritearesume.net/
  • http://www.myfuture.com/toolbox/createresume_all.html

Developing Your Resume

resume templates
Resume Templates
  • http://www.myresumeonline.org/resume-templates/
  • http://www.resumetemplates.org
  • http://www.collegegrad.com/resumes/quickstart/

Developing Your Resume

community centers
Community Centers
  • Falls Church SkillSource Center
  • Lake Anne SkillSource Center
  • South County SkillSource Center
  • Cherokee Avenue Workforce Center
  • City of Alexandria Joblink
  • Arlington Employment Center
  • Loudoun Employment Resource Center
  • Prince William Workforce Center

Developing Your Resume

books
Books
  • Resume Magic: Trade Secrets of a Professional Resume Writer
  • The Quick Resume & Cover Letter Book: Write and Use an Effective Resume In Only One Day
  • Expert Resumes for People Returning to Work
  • Expert Resumes for Career Changers
  • Resume Writer's Workbook
  • Winning Resumes
  • The Resume Handbook
  • Resumes for Re-Entering the Job Market
  • Resumes for Dummies

Developing Your Resume

action verbs on resumes
Action Verbs on Resumes

Developing Your Resume

closing remarks
Closing Remarks
  • Creating a resume that is customized for a specific job; accurate; attractive; error-free; and reflects your skills and abilities will provide a chance to get an interview – which is its primary purpose!

Developing Your Resume

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