Ealing children s integrated response service triage
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Ealing Children’s Integrated Response Service [Triage]. Children’s & Adults’ Services. summary. How services were arranged before Rationale for changes How services are configured now Progress so far How we got here Future plans. Structure of Children’s Services pre July 2012.

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How services were arranged before

Rationale for changes

How services are configured now

Progress so far

How we got here

Future plans

Structure of children s services pre july 2012
Structure of Children’s Services pre July 2012

2 social care referral and assessment teams

5 social care Children in Need Teams

SAFE; 3 early intervention 0 to 12 teams and 1 adolescent team

Management of referrals and contacts pre j uly 2012
Management of referrals and contacts pre July 2012

  • Routes in via Contact Centre, SAFE, R and A

  • Plan was for Referrals to be made to the ‘right’ place

  • In reality most referrals came in via Referral and Assessment teams

  • Processed 12522 contacts in 2011/12 [ 1661 CA’s]

  • Delay and duplication of work

  • Confusion for families

Drivers for change
Drivers for Change

Reduce duplication and make efficiencies

Provide better and earlier intervention [ Munro]

Closer working relationship between EI and SC; more coherent and consistent response for families

Closer multi agency working from beginning

Better assessment and management of risk

Freedom to be more flexible

Need for better response to DV

What does ecirs triage look like


What does ECIRS (Triage) look like?

Anti Social behaviour

Parenting Services

Administration8 social workers

7 Family support workers

4 managers

1 Health Visitor

Early Years.

Adult Services


Youth Offending


Children’s Mental Health (CAMHS)

What does ecirs do
What does ECIRS do?

  • Single point of entry; screens all concerns about children

  • Shares and assesses safeguarding information

  • Cases transferred on to locality teams/SAFE/other agencies

  • Short term engagement up to 10 days eg DV cases

Locality teams
Locality Teams

6 locality based Children in Need teams

High threshold CIN and CP work from point of identification through to transfer to SAFE/LAC/closure

Greater consistency for families

Better planning

Single family assessment

Significant challenges for staff

Links to LAC; family justice review

Safe 0 to 18
SAFE 0 to 18

Amalgamation of 2 SAFE teams

Three 0 to 18 teams, aligned to locality teams

Co location

Joining up of systems

Single family assessment

Step up/down

Threshold document

Triage phase 2
Triage - Phase 2

MASH implementation/co location of police


Troubled Families; data

Increase joined up working, data sharing, co location

Think Family

Adult services

How we got to where we are
How we got to where we are


Consultation; bringing people in

Training; triage, SAFE, Locality teams

Communication and publicity

IT systems

New assessment framework

Culture shift

work in progress

Ongoing challenges
Ongoing challenges


Mental health services and information sharing

Culture change

Data systems