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The Yardstick program is an international benchmarking initiative in parks management involving over 100 organizations from Australia, New Zealand, South Africa, Canada, and more. It focuses on asset management, visitor measures, and environmental sustainability, utilizing online surveys and audits to gather data on park operations and user satisfaction. Managed by IPWEA in Australia and project-managed by Xyst Australia Pty Ltd, the program assists parks in improving their services, prioritizing resources, and aligning with community needs. Join the movement for effective park management and sustainable planning.
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Are You In The Ball Park? 2013 Asset Management In Parks Seminar IPWEAvic
What is Yardstick • International benchmarking programme • Australia, New Zealand, South Africa (and Swaziland), Canada, Finland, Denmark, Norway and Ireland • Involves more than 100 parks organisations • Subscription based, and is industry owned and driven • Operated in Australia by IPWEA • Project managed by Xyst Australia Pty Ltd
What is Parkcheck Management Measures • Quantitative assessment of parks operation • Provision • Cost • Operation • Asset management • Planning and strategy • Environmental sustainability • Social outcomes • Australian specific questions • July to October
What is Parkcheck – Management Measures • Survey completed online – www.yardstickglobal.org • Detailed guidelines • Onsite desk based audit • No anonymous reporting – information sharing • Searchable database • Individual improvement plan
What is Parkcheck Visitor Measures • Park user intercept survey • Collect information on park user demographics • Measures community levels of service • Measures service level gaps • Undertaken from August to November • Benchmarked and individual reports
What is Parkcheck Visitor Measures • Satisfaction and importance • Gardens and trees • Playgrounds • Seats and tables • Toilets • Signs • Cleanliness • Grass maintenance • Paths • Shade • Security
What is Parkcheck Visitor Measures • Park user profile • Age • Ethnicity • Place of residence • Distance travelled • Mode of transport • Frequency of visit • Length of stay • Activities • Comments and suggestions
What are you basing your assumptions on – how much is enough? Too much? • What information don’t you have • What systems don’t you have • Are your services cost effective • Where is everyone else on the asset management journey • Just who is your parks community and what is important to them
Use Parkcheck for: • Influencing budgets • Prioritising allocation of financial resources • Providing factual information that drives asset management and sustainable financial planning • Setting, monitoring, and managing performance measures
Use Parkcheck for: • Justifying additional resources • Providing a research base for information on parks and open space provision, cost and management • Interacting with park users • Identifying visitor expectations and satisfaction levels
What does it cost? • Management Measures – between $2,400 and $4,900 • Visitor Measures - $5,800 + surveying costs
