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Are You In The Ball Park?

Are You In The Ball Park?. 2013 Asset Management In Parks Seminar IPWEAvic. What is Yardstick. International benchmarking programme Australia, New Zealand, South Africa (and Swaziland), Canada, Finland, Denmark, Norway and Ireland Involves more than 100 parks organisations

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Are You In The Ball Park?

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  1. Are You In The Ball Park? 2013 Asset Management In Parks Seminar IPWEAvic

  2. What is Yardstick • International benchmarking programme • Australia, New Zealand, South Africa (and Swaziland), Canada, Finland, Denmark, Norway and Ireland • Involves more than 100 parks organisations • Subscription based, and is industry owned and driven • Operated in Australia by IPWEA • Project managed by Xyst Australia Pty Ltd

  3. Membership Composition

  4. Membership Composition

  5. What is Yardstick

  6. What is Parkcheck Management Measures • Quantitative assessment of parks operation • Provision • Cost • Operation • Asset management • Planning and strategy • Environmental sustainability • Social outcomes • Australian specific questions • July to October

  7. What is Parkcheck – Management Measures • Survey completed online – www.yardstickglobal.org • Detailed guidelines • Onsite desk based audit • No anonymous reporting – information sharing • Searchable database • Individual improvement plan

  8. What is Parkcheck Visitor Measures • Park user intercept survey • Collect information on park user demographics • Measures community levels of service • Measures service level gaps • Undertaken from August to November • Benchmarked and individual reports

  9. What is Parkcheck Visitor Measures • Satisfaction and importance • Gardens and trees • Playgrounds • Seats and tables • Toilets • Signs • Cleanliness • Grass maintenance • Paths • Shade • Security

  10. What is Parkcheck Visitor Measures • Park user profile • Age • Ethnicity • Place of residence • Distance travelled • Mode of transport • Frequency of visit • Length of stay • Activities • Comments and suggestions

  11. Asset Management and Best Practice

  12. What are you basing your assumptions on – how much is enough? Too much? • What information don’t you have • What systems don’t you have • Are your services cost effective • Where is everyone else on the asset management journey • Just who is your parks community and what is important to them

  13. Provision

  14. Provision

  15. Provision

  16. Provision

  17. Asset Management

  18. Planning

  19. Planning

  20. Planning

  21. Planning

  22. Parks visit frequency

  23. Gender and age

  24. Provision

  25. Use Parkcheck for: • Influencing budgets • Prioritising allocation of financial resources • Providing factual information that drives asset management and sustainable financial planning • Setting, monitoring, and managing performance measures

  26. Use Parkcheck for: • Justifying additional resources • Providing a research base for information on parks and open space provision, cost and management • Interacting with park users • Identifying visitor expectations and satisfaction levels

  27. What does it cost? • Management Measures – between $2,400 and $4,900 • Visitor Measures - $5,800 + surveying costs

  28. www.yardstickglobal.org

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