your benefits now www dpssbenefits lacounty gov dpss benefits online
Download
Skip this Video
Download Presentation
Your Benefits NOW! DPSSBenefits.lacounty DPSS Benefits Online

Loading in 2 Seconds...

play fullscreen
1 / 23

Your Benefits NOW! DPSSBenefits.lacounty DPSS Benefits Online - PowerPoint PPT Presentation


  • 14405 Views
  • Uploaded on

Your Benefits NOW! www.DPSSBenefits.lacounty.gov DPSS Benefits Online. Background. Phase 1 – Pilot Rollout June 15, 2010 9 district offices with a total case load of 422,000 Extension of the Customer Service Center (CSC) – Interactive Voice Response (IVR) System

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Your Benefits NOW! DPSSBenefits.lacounty DPSS Benefits Online' - zita


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
background
Background

Phase 1 – Pilot Rollout June 15, 2010

9 district offices with a total case load of 422,000

Extension of the Customer Service Center (CSC) – Interactive Voice Response (IVR) System

Leverages existing IT investment

Phase 2 – Full Production Rollout estimated to be released December 2010 with a total case load of over 1 million

Phase 3 – Enhancements

Applying for Benefits

Scheduling Appointments

Distribution of Client Correspondence electronically

Receipt of Periodic Report information electronically

Page 2

home page
Home Page

Page 18

case worker information
Case Worker Information

Click on direction link to go to Map

Page 21

ad